Customer service call handler in medical call centre

\*Temp Job\*

You will be working in our busy Tele\-Medical Centre where we receive medical diagnostic tests (ECGs) from GP practices across the country via the telephone. Your role will be to answer a call from a GP practice staff member, ask where they are calling from, check the address carefully, ask for the patient's name, date of birth, NHS number, the reason for the ECG and any relevant history, and which email address they want the result going to. You will have to write all this down and enter it into our medical software, receive the ECG and then hand the call over to a cardiology clinician at our centre.

You will work as part of our call taking team who also work closely with our clinical team and admin team in a large open plan office.

Your working days will be Monday to Friday 8\.30am \- 5\.pm

This role is a 2/3 month temp role.

Pay: £13\.04 per hour

Work Location: In person

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