Customer Service Advisors

CCP are delighted to partner with a growing successful company who specialise in Debt Recovery and are a leader within their market. We’re currently supporting them to recruit new Customer Service Advisors for their expanding specialist department at their Head Office in Truro. These roles will be office-based.

As a Customer Service Advisors, you will be responsible for providing exceptional service by building strong relationships with customers, understanding their needs, and maintaining clear communication. You’ll work closely with internal teams to ensure queries are resolved efficiently, customers receive accurate information, and every interaction reflects the company’s commitment to excellence.

Salary: £30,030
Bonus: Uncapped commission
Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm
Start Date: ASAP
Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives.

What You’ll Need:
+ Excellent professional communication skills with the ability to maintain customer relationships.
+ Strong personable skills for positive and successful outcomes.
+ Have attention to detail with updating customer records with an accurate details.
+ Confident and Resilient with handling empathic conversations.

If you’re looking for a role where you can help and guide your customers, your driven and can handle a busy working environment in a company with exciting growth plans, please apply today!

This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.

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