Customer Service Advisor

Reed are currently supporting a repeat client who are looking for a dedicated and reliable customer service professional to join our growing client.

This role requires great interpersonal and communication skills, especially when handling high-net-worth individuals. You must also have problem-solving skills, be a team player and have good time-management skills.

We are a highly motivated team and flexibility is key to success. Your main objectives will be:

• Ensuring that all passengers have correct invoices and that we have had correct invoices from our suppliers.


• Ensuring that all passengers receive their tickets in a timely manner and that the tickets are correct (in the case of e-ticketing ensuring that the passenger has printed off their e-ticket by checking on our system).


• Assisting clients with their voyager personalisers.


• Ensuring that all passengers have paid us on time and that we have paid our suppliers on time.


• Using your experience to assist and support the Sales Team in all aspects of their work.


• Assist with any questions our clients may have pre- or post-travel

To be considered for this role you will have previous experience in customer service and admin and be looking for a full time permanent role that is office based.

Due to the location of this company you must have your own transport.

Does this sound like you? If so apply now!

This listing is from reed. View original listing ↗