Customer Service Advisor

Recruit4Staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Advisor to work in their leading facility in Broxburn (Scotland).

For the successful Customer Service Advisor, our client is offering:

• £28.000 - £ 31,000 depending on experience


• Monday - Thursday 8:45 am-5 pm and Fridays 8:45 am- 4:30 pm


• May consider part-hybrid working for the right candidates


• Permanent


• Immediate start


• Modern office-based facilities.


• Ongoing training and future development


• 25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each year


• Private Medical Scheme


• Death in Service Company pension plan


• Company sick pay


• Health Care Scheme


• Cycle to work Scheme

The Role - Customer Service Advisor:

• Accepting incoming calls


• To provide administrative support to the CSC activities of the Service department.


• Liaise with customers to provide a consistently high level of customer service


• Raising quotes, estimates and invoices for chargeable work


• Responding to customer enquiries for breakdowns and servicing


• Liaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts.


• Day-to-day administration


• Passing calls to the controllers

What our client is looking for in a Customer Service Advisor

• Customer Service Advisor: dealership experience is required - ESSENTIAL.


• Good written and verbal communication skills


• Good IT Skills- ESSENTIAL


• Must be able to work in a team environment.


• SAP or Salesforce Experience - DESIRABLE

Key Skills or Similar Job Titles as the Customer Service Advisor:

Service Advisor, Service Planner, Service Admin, Office Administrator, Office Admin, Administrator, Administration

The Customer Service Advisor position is Commutable From:

Scotland, Broxburn, Livingston, Cumbernauld, Edinburgh, West Lothian

For further information about this and other positions, please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agency, employment agency, or employment business.

This listing is from Reed. View original listing ↗