via reed · 28 May 2026 ·9 days ago

Customer Service Administrator

Think Specialist Recruitment
Watford Full-time GBP 25,000 – 27,500
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Think Specialist Recruitment are delighted to be working with a new client based within the Watford area. This company are a successful, growing business, searching for a Customer Service Administrator to join their growing team. This position will be working as part of a small and friendly team environment, suited to a candidate that is keen and willing to learn, a great team player, as well as someone who is happy to be fully office based.
This opportunity would suit someone who has previous customer service experience, or someone who is at the beginning of their career and eager to learn.

Working hours - Monday - Friday - 8:30am - 5pm with 1 hour for lunch
Salary - £25,000 - £27,500
Watford based office, candidates must be within a reasonable distance

Some of the duties will include:

  • Acting as first point of contact for customers over the phone and via email

  • Providing support to customers in relation to their orders, processing their orders or supporting with returns

  • Processing exchanges or refunds for customers as required

  • Providing administrative support within the office as required

  • Working closely with other internal departments including marketing and warehouse

  • Liaising with couriers when neccessary, resolving queries within a timely manner

  • Working well as part of a good team environment


The suitable candidate:
  • Previous customer service experience

  • Strong communication skills internally and externally

  • Willing and can-do attitude

  • Strong organisational skills

  • High level of attention to detail

  • Great team player

  • Happy to be office based

Looking for the next step in your career?

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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