Customer Service Administrator

Administrator / Customer Service Administrator – Maternity Cover

People Solutions are currently recruiting for a Administrator/Customer Service Administrator to join our well-established client based in Bothwell, Glasgow.

This is a maternity cover position with an immediate start available, offering an excellent opportunity for someone with strong administrative and customer service skills.

Full training will be provided on internal systems and processes, making this an ideal role for someone who is organised, proactive, and confident communicating with customers and operational teams.

This position is ideal for applicants looking for a role as a Customer Service Administrator, Client Services Coordinator or Customer Support Coordinator.

Location: Bothwell, Glasgow

Contract: Maternity Cover (Until August)

Pay Rate: £13.00 per hour

Start Date: ASAP

Shifts:

• Monday to Thursday: 9:00am – 4:30pm


• Friday: 9:30am – 4:30pm

Benefits:

• £13.00 per hour


• Immediate start available


• Full training on internal systems and processes


• Early finish every Friday


• Friendly and supportive working environment


• Valuable experience within a busy office and operations team

Day-to-Day Duties:

• Providing day-to-day administrative support to the team


• Tracking drivers and monitoring delivery schedules


• Rearranging deliveries and updating customers on any changes


• Managing incoming emails and responding to customer enquiries


• Maintaining accurate records and updating internal systems


• Liaising with drivers, customers, and internal departments


• Processing paperwork and supporting general office administration


• Delivering a high level of customer service at all times


• Assisting with scheduling and operational coordination


• Ensuring information is communicated accurately and efficiently

Essential Skills:

• Previous administration and/or customer service experience


• Strong communication skills, both written and verbal


• Good organisational skills with the ability to manage multiple tasks


• Comfortable using Microsoft Office packages including Outlook, Word, and Excel


• Positive attitude and willingness to learn new systems


• Ability to work effectively as part of a team


• Reliable, professional, and customer-focused approach

Training:

• Industry related training and ongoing support throughout

If you are looking for a varied administrative role where no two days are the same and have a passion for customer service, we would love to hear from you.

Apply now with your up-to-date CV.

Contact: If you are ready to take on this opportunity, apply today or contact our recruitment team for more information.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process

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