Customer Service Administrator

An established company are currently looking for a Customer Service Administrator to join their fun and vibrant team of professionals. The Customer Service Administrator role involves processing client orders, managing stock, and handling email enquiries.

• Salary: Up to £27,000


• Office based


• Benefits: On-site parking, company days out/events, employee assistance plan, and discount scheme

• Processing customer orders through to completion


• Arranging, organising, and overseeing couriers


• Processing invoices and managing payments


• Managing multiple email inboxes


• Resolving customer issues and queries


• Managing customer expectations during delays


• Supplying supporting product/service documentation


• Maintaining the in-house customer database


• Assisting with ad hoc administrative functions

• Previous experience within the customer service sector desirable


• Outstanding communication skills and strong attention to detail


• Good organisational skills

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