Customer Manager (FR/EN) - SaaS Finance

At a glance, you will
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• ### Meet awesome people


• ### Take responsabilities


• ### Grow with EMAsphere


• ### Enjoy a great working atmosphere

About the job
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Due to the rapid growth of EMAsphere, we are still looking for Customer Manager profiles to supplement our recruitment reserve. As Customer Manager you will be part of the Services \& Support team for Belgium

Your main tasks will be as follows:

• Implementing our cloud solution for our customers: you will assess the customer's current situation; analyse and understand their needs. You will find innovative solutions and suggest improvements using EMAsphere.


• Train and support our customers: you train our customers to become EMAsphere champions. You will prepare and update training materials and documentation. You provide the necessary support when required.


• Support and guide our sales team and partners: you support them in the sales process through product positioning, key benefits and presentations to customers and prospects.


• Participate in product definition: you work with the development team on new ideas based on your experience of the sector and your contacts with customers and prospects.

About you
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• Education: holder of a bachelor's or master's degree with a specialisation in finance, accounting or management reporting.


• Experience: at least 3 years' experience in implementing financial software or in accounting management (reporting, budgeting, financial analysis, etc.).


• Languages: You are fluent in French, Dutch and English.


• Skills: You have strong communication, writing and problem\-solving skills (detecting, solving, optimising). You have strong analytical and logical reasoning skills. You are a real learner and have common sense!


• Attitude: You are customer\-oriented. Teamwork is in your DNA, but you're also capable of working independently. You're a fun and dynamic colleague.


• Interest: You have a keen interest in technology.

What we offer
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• ### Join a team as exceptional as you

Be part of a fun and dynamic team, led by experienced entrepreneurs.

• ### Acquire strong skills and expertise

The opportunity to quickly acquire new skills and expertise as well as opportunities for further growth in a fast\-growing company with international ambitions.

• ### Enjoy working in great workplaces

A dynamic and flexible workplace with room for open communication with 2 days of homeworking per week.

• ### Attractive package

An attractive salary package for a full\-time position (38h/week) with a wide range of benefits, such as meal/eco vouchers, hospitalization/group insurance, homeworking allowance, 13th month, 6 extra days\-off, ...

• ### Feel good at work

Happy hours, staff events, family days, relaxation room, the *fruit\-monday*, the *buddy\-program*, ... We do our best to make EMAsphere a happy place to work.

We also have an event committee waiting for you!

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