Customer Journey Expert – Universal IV
ABOUT YOU
You are an experienced Business Analyst with strong knowledge of Cards, Merchant Acquiring, and E\-Commerce payments within complex enterprise environments. You enjoy working closely with both business and IT stakeholders, translating business requirements into functional solutions, and contributing to the successful delivery of payment products and services. You are comfortable navigating complexity, managing dependencies, and supporting delivery teams within Agile environments.
WHAT ARE YOU GOING TO DO
- Gather, analyse, and translate business requirements into functional feature designs and delivery roadmaps
- Work closely with Product Managers, IT teams, and stakeholders to support product delivery and implementation activities
- Support the development and delivery of merchant acquiring services across Point\-of\-Sale and E\-Commerce environments
- Contribute to feature refinement, testing, user acceptance testing, and deployment activities
- Collaborate with Risk, Compliance, Legal, vendors, and operational stakeholders to ensure successful and compliant product delivery
- Experience as a Business Analyst, Functional Analyst, or Product Analyst within Cards, Payments, or Merchant Acquiring environments
- Strong understanding of E\-Commerce payments, merchant acquiring, and payment processing ecosystems
- Experience working in Agile product delivery environments with cross\-functional teams
- Strong stakeholder management, communication, and analytical skills
- Experience bridging business and IT teams and translating requirements into functional solutions
Levy is a leading Tech Recruitment agency connecting exceptional technology professionals with some of the most innovative organisations across Europe. We believe in building long\-term relationships and matching the right talent with the right opportunities.
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