Customer Care Professional - Finnish Speaker & 12-Month Fixed-Term Contract
Finland Merchant Servicing Team: Join our fantastic team for Finland Merchant team. Based in Hybrid environment 40 hours per week between Monday to Friday depending on location.
We provide in\-depth training for this role but to help you be at your best we are looking for applicants with the following skills
- Fluent Language for Finnish, written and spoken \& English is also required
- Passionate about providing excellent customer service
- Computer literate to an intermediate level
- Organised, diligent, with attentive listening skills
- Fast paced environment of variety of day\-to\-day workloads.
- We are seeking someone who is an outstanding multi\-tasker with a flexible approach to daily tasks
- A problem\-solving mindset.
- You will have previous Customer Service experience, either face to face or over the phone
Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world\-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial\-well\-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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