Customer Advisor
275280BR
Customer Advisor
====================
London, White City
Permanent
Full\-time, Part\-time
Job Description
The hourly rate for this role is £13\.02 and up to £15\.10 across selected locations within London. The hourly rate will increase after 6 months in role.
Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.
About the role
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:* Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket \- it's the little things that make a difference
- Get to know our in\-store offers and schemes and promote them \- the more info we can give our customers the better.
- Help our stores run smoothly \- this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
- Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
- You will be provided with award winning training accredited by the Institute of Customer Service
These are the essential skills or experience needed to succeed in this role:* Full training is provided for this role, and we are looking for people who:
- Excel in a varied environment, working at pace
- Communicate and listen effectively
- Enjoy working as part of a team, promoting a collaborative team dynamic
- Know that the little things make the biggest difference for customer interactions
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:* Experience providing customer care and delivering great customer service, but this is not essential.
Our benefits* Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots?
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's next?
If your application is successful, you will be invited to attend an in\-store interview within the next 14 days.
Where a role is advertised as full\-time, we are open to discussing part\-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Business Area
Retail
Function
Store Colleagues
Keywords
Retail, Stores, Customer, Customer Service, FMCG, Store, Sales, Retail Sales, Cash Handling, Photo, Photo Processing, Counter Sales, Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Electrical, Consultant, Fragrance, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Dispenser, Trainee Dispenser, No7, Part time, Sales Assistant, Retail Assistant
Hours per week
15
Latitude,longitude 1
51\.506590,\-0\.222104
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekends
Airport
No
Hours per week
8 to 16 hours per week, Over 35 hours per week
Company
UK Stores
Division
16 \- United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
7 \- London
Area
673 \- Sto 1980 London Wht SC
Store
1980 \- London White City Shopping Centre Ariel
County
London West
Country
UK
Address 1
White City Shopping Centre
Address 2
Ariel Way
Address 3
London
Post Code
W12 7HT
Source
Boots
Are night shifts required as part of this second shift pattern ?
Yes
Are night shifts required as part of this shift pattern?
No
Do you require a second shift pattern to be advertised?
Yes
Do you require a third shift pattern to be advertised?
No
Please select the required shift pattern for Fridays
Unavailable
Please select the required shift pattern for Fridays
Nights (10pm \- 6am)
Please select the required shift pattern for Mondays
Unavailable
Please select the required shift pattern for Mondays
Nights (10pm \- 6am)
Please select the required shift pattern for Saturdays
Early Morning (6am \- 9am), Late Morning (9am \- 12pm), Early Afternoon (12pm \- 4pm), Late Afternoon (4pm \- 7pm), Evening (7pm \- 10pm)
Please select the required shift pattern for Saturdays
Unavailable
Please select the required shift pattern for Sundays
Late Morning (9am \- 12pm), Early Afternoon (12pm \- 4pm), Late Afternoon (4pm \- 7pm)
Please select the required shift pattern for Sundays
Nights (10pm \- 6am)
Please select the required shift pattern for Thurdays
Nights (10pm \- 6am)
Please select the required shift pattern for Thursdays
Unavailable
Please select the required shift pattern for Tuesdays
Unavailable
Please select the required shift pattern for Tuesdays
Nights (10pm \- 6am)
Please select the required shift pattern for Wednesdays
Unavailable
Please select the required shift pattern for Wednesdays
Nights (10pm \- 6am)
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