Customer Account Sales Manager

Customer Account Sales Manager

£30,000-£35,000 |Full-Time | Permanent | Mon–Fri | On-Site Only

Our client is a fast growing international business within the network infrastructure sector. They are seeking a Customer Account Sales Manager to develop existing accounts and generate new business opportunities. This is an excellent opportunity for a commercially driven individual with an interest in telecoms, datacomms or technical infrastructure to join a growing and collaborative team.

Key Responsibilities:

• Manage and grow an existing customer portfolio


• Develop new business opportunities and strategic partnerships


• Handle inbound customer enquiries via phone and email


• Build strong relationships with key decision-makers and stakeholders


• Promote fibre optic and passive network infrastructure solutions


• Support contractors, engineering firms, integrators and end users


• Manage quotations, tenders and project responses


• Ensure customer commitments are met regarding quality, delivery and cost


• Maintain excellent levels of customer service and communication


• Identify market trends and future opportunities


• Conduct competitor and market analysis


• Deliver presentations, workshops and product demonstrations


• Support trade shows, industry events and networking activities


• Contribute to sales growth and margin performance


• Work closely with internal technical and engineering teams


• Develop monthly and annual action plans


• Monitor KPIs, pipelines, quotations and sales activity


• Maintain accurate CRM records and customer information


• Support forecasting and reporting activities


• Participate in regular sales and project meetings

Skills & Experience Required:

• Previous experience within Account Management, Technical Sales or Business Development


• Experience within Fibre Optics, Telecommunications, Datacomms, Network Infrastructure or similar technical industries preferred


• Strong customer relationship and communication skills


• Commercial awareness with the ability to identify growth opportunities


• Excellent organisational and time management skills


• Ability to manage multiple projects and priorities


• Strong problem-solving skills and proactive approach


• Comfortable working both independently and within a team

Additional Information:

• Full product and industry training provided


• Some travel may be required for customer meetings


• Commission starts after completion of 6 months training

If you have the relevant skills for this role, please contact One to One Personnel on or email Julie or Aimee at or .

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