Customer Account Executive
<p><strong><span data-contrast="none">Who we are:</span></strong><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559739":220,"335559740":240}"> </span></p>
<p><span data-contrast="none">Welcome to Archipelago, where we're redefining the landscape of commercial property and casualty insurance with the most powerful AI Agent that helps drive meaningful business decisions and value for their clients as easily and efficiently as possible. By equipping brokers with the Agent, Hub, and Platform, we empower our customers to navigate the complexities of property and casualty insurance with confidence and control. </span><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559739":220,"335559740":240}"> </span></p>
<p><span data-contrast="none">Archipelago was founded in 2018 and serves many of the world’s largest commercial P&C brokers and their clients, representing over 500 of the world's largest and most dynamic portfolios to improve their data and better represent their risks. Archipelago has achieved Series B funding from industry-leading investment partners including Scale, Canaan Partners, Ignition Partners, Prologis Ventures, Stone Point Capital, and Zigg Capital. </span><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559739":220,"335559740":240}"> </span></p>
<p><span data-contrast="none">Join us at Archipelago and be part of a team dedicated to enabling commercial property and casualty insurance brokers with AI agents. We're seeking individuals with a passion for innovation, a commitment to excellence, and a drive to further elevate and empower our customers. </span><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559739":220,"335559740":240}"> </span></p>
<p><span data-contrast="none">If you're ready to make a meaningful impact and be part of a dynamic, forward-thinking company, we invite you to explore our job opportunities and join us on our journey to keep data accurate and workflows seamless.</span><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559739":220,"335559740":240}"> </span></p>
<p><strong><em><span data-contrast="none">NOTE: Candidates to be located in New York, NY or San Francisco, CA metro areas only as we are looking to build co-located clusters of employees that can meet in an office for collaboration and design.</span></em></strong><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559739":220,"335559740":240}"> </span></p>
<p data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><strong><span data-contrast="none">Who you are:</span></strong><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559739":220,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"none","469789802":"none","469789806":"none","469789810":"none","469789814":"none"}"> </span></p>
<p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[469777841,"Arial",469777842,"Arial",469777843,"Arial",469777844,"Arial",469769226,"Arial",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Archipelago is seeking a </span><span data-ccp-charstyle="normaltextrun">Customer Account Executive</span><span data-ccp-charstyle="normaltextrun"> to join our growing team. As a Customer Account Executive, </span><span data-ccp-charstyle="normaltextrun">you’ll</span><span data-ccp-charstyle="normaltextrun"> be </span><span data-ccp-charstyle="normaltextrun">directly responsible</span><span data-ccp-charstyle="normaltextrun"> for preserving and expanding our customer base in collaboration with our partners. The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve a balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them into profitable long-term relationships based on trust and mutual satisfaction.</span><span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[469777841,"Arial",469777842,"Arial",469777843,"Arial",469777844,"Arial",469769226,"Arial",268442635,"22",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">As an Archipelago Customer Account Executive, you will be joining a </span><span data-ccp-charstyle="normaltextrun">go to</span><span data-ccp-charstyle="normaltextrun"> market and sales organization that is collaborative, transparent, and supportive both in person and when you are remote.</span><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">You will </span><span data-ccp-charstyle="normaltextrun">be responsible for</span><span data-ccp-charstyle="normaltextrun"> developing the Archipelago channel pipeline with key partners. You will have direct responsibility for sales - building </span><span data-ccp-charstyle="normaltextrun">pipeline</span><span data-ccp-charstyle="normaltextrun">, </span><span data-ccp-charstyle="normaltextrun">acquiring</span><span data-ccp-charstyle="normaltextrun"> new logos, and the associated ARR attributed to those logos. To be </span><span data-ccp-charstyle="normaltextrun">successful</span><span data-ccp-charstyle="normaltextrun"> you will work closely to </span><span data-ccp-charstyle="normaltextrun">leverage</span><span data-ccp-charstyle="normaltextrun"> the marketing team, business development, sales engineering, sales development reps, and develop referral networks from your key relationships and events. You will be prospecting for and convincing companies that own and/or occupy over $8B of commercial property to become valued Archipelago customers and transform the way they manage, understand, and mitigate their property data and risks.</span><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">You will assess pain and value alignment with our solution, develop a comprehensive understanding of each prospect, coordinate the involvement of sales engineering, drive the contracting process to its </span><span data-ccp-charstyle="normaltextrun">completion</span><span data-ccp-charstyle="normaltextrun"> and provide feedback internally on our learnings in the market. </span><span data-ccp-charstyle="normaltextrun">All of</span><span data-ccp-charstyle="normaltextrun"> the typical activities involved in building relationships, doing research, and driving the end-to-end sales process are </span><span data-ccp-charstyle="normaltextrun">to be expected</span><span data-ccp-charstyle="normaltextrun">.</span><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Engaging prospects will be done through a combination of video conference calls and in person meetings where travel will be </span><span data-ccp-charstyle="normaltextrun">required</span><span data-ccp-charstyle="normaltextrun">, using your best judgment in </span><span data-ccp-charstyle="normaltextrun">determining</span><span data-ccp-charstyle="normaltextrun"> the most effective methods and timing to move opportunities to completion.</span><span data-ccp-charstyle="scxw8089987" data-ccp-charstyle-defn="{"ObjectId":"647bf9f5-752b-53f4-8589-b123debd5309|1","ClassId":1073872969,"Properties":[469777841,"Arial",469777842,"Arial",469777843,"Arial",469777844,"Arial",469769226,"Arial",268442635,"22",469775450,"scxw8089987",201340122,"1",134233614,"true",469778129,"scxw8089987",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span></p>
<p data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><strong><span data-contrast="none">Responsibilities</span></strong><span data-contrast="none">: </span><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559739":220,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"none","469789802":"none","469789806":"none","469789810":"none","469789814":"none"}"> </span></p>
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