via reed · 26 May 2026 ·11 days ago

CRM Manager

Salt Search
London Contract GBP 78,000 – 78,000
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CRM Manager

Fashion/Retail Sector

Location: West London

Contract: 3 months

Rate: £200-£300 per day (DOE)

IR35: Inside

Working pattern: West London (3 days in office, 2 days from home)

Start: ASAP

A major UK retailer is looking for an experienced CRM Manager with a strong broadcast and Ometria background to join a fast-paced team on an initial 3-month contract.

What you'll be doing

  • Owning the operational delivery of daily broadcast campaigns

  • Managing segment selection and stakeholder sign-off.

  • Creating a time-tracking and capacity framework for CRM builds.

  • Driving efficiency and consistency in Ometria builds.

  • Supporting and coaching three CRM builders, helping evolve build approaches.

  • Leading QA tracking, logging errors and producing weekly error-rate reports.

  • Producing clear documentation, checklists and repeatable processes for monthly campaigns.

What we're looking for
  • Hands-on Ometria experience (essential).

  • Strong broadcast CRM delivery background in a high-volume environment.

  • Confident stakeholder management and communication skills.

  • Proactive, organised, and process-driven mindset.

  • Comfortable driving change and improving ways of working.

This is a great opportunity to make an immediate impact in a busy retail CRM function.

*Rates depend on experience and client requirements

This listing is from reed. View original listing ↗

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