Credit Controller

Credit Controller Glasgow (On-site)
Competitive salary (dependent on experience)
Permanent

About the Role We are currently supporting a growing organisation in Glasgow who are seeking to appoint a Credit Controller to join their expanding finance team.

This is an excellent opportunity to join a business experiencing continued growth, where the successful candidate will play a key role within the credit control function. The role offers exposure beyond traditional credit control responsibilities, with the opportunity to contribute to wider finance activities and ongoing process improvement.

Key Responsibilities • Proactively manage customer accounts to ensure timely collection of outstanding balances

• Contact customers regarding overdue invoices to secure payment, agree payment plans, or establish reasons for non-payment


• Maintain accurate records of all communications and payment commitments


• Monitor and follow up on promises to pay, ensuring adherence to agreed terms


• Investigate and resolve customer queries and disputes in a timely manner, escalating where appropriate


• Support the preparation and issuing of reminder communications and escalation processes


• Allocate and reconcile unidentified payments accurately and efficiently


• Liaise with internal departments to resolve billing issues and reduce payment delays


• Proactively engage with customers ahead of due dates where required


• Support continuous improvement initiatives within the credit control function


• Provide wider support to the finance team as required

Skills & Experience • Strong communication skills with confidence in dealing with customers and stakeholders

• Excellent organisational and prioritisation skills within a fast-paced environment


• Strong negotiation and influencing abilities


• Customer-focused approach with a commitment to high service standards


• Ability to work independently whilst contributing effectively within a team


• High level of accuracy and attention to detail

What's on Offer • Competitive salary, dependent on experience

• Opportunity to join a growing and evolving organisation


• Supportive team environment


• Scope for development and progression


• Exposure to wider finance responsibilities beyond credit control

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

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