Credit Controller

Overview
We are seeking a highly experienced and commercially minded Credit Controller to join our growing business within the fuel industry. This is a key role responsible for managing a high\-value customer ledger within a fast\-paced, high\-turnover environment. You will take full ownership of the collections process, balancing effective debt recovery with the maintenance of strong customer relationships.

Key Responsibilities

• Take full ownership of a large, high\-value customer ledger, ensuring timely and consistent cash collection


• Proactively chase outstanding debt via phone and email, demonstrating a confident and assertive approach


• Conduct thorough credit reviews for new and existing customers, assessing financial risk and setting appropriate credit limits


• Monitor aged debt and identify high\-risk accounts, escalating where necessary to senior management


• Negotiate payment plans where required, protecting the company’s financial position


• Build and maintain strong working relationships with customers to support prompt payment and minimise disputes


• Work closely with the Sales team to resolve account queries and support commercial decision\-making


• Liaise with credit insurers and brokers regarding insured limits, overdue debt reporting, and credit limit decisions


• Partner with the Head of Finance on credit risk strategy, including limit reviews and approvals


• Ensure all credit control activity is compliant with internal policies and relevant regulations


• Maintain accurate and up\-to\-date records of all communications and account activity

• Significant experience in a credit control role, ideally managing a high\-value or complex ledger


• Strong background in credit risk assessment and making informed, commercially sound decisions


• Confident communicator with a professional and assertive telephone manner


• Proven ability to handle challenging conversations and deliver results


• Highly organised with excellent attention to detail


• Strong working knowledge of Microsoft Office, particularly Excel


• Ability to work independently and take ownership of the credit control function

• Monday to Friday, 8:30am – 5:30pm


• Office\-based role in modern facilities


• Friendly, supportive, and high\-performing team environment


• Own transport required due to location


• £30,000 \- £38,000 pa DOE

Benefits:

• Free parking


• On\-site parking

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