COS, Concession Manager, Full Time, Permanent

GET TO KNOW US

COS is a fashion brand for women and men who want timeless, modern, functional and considered design. Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying a design concept that preserves the buildings’ original features whilst creating a modern, contemporary space.

KNOW THE ROLE

Although every day will be different, some of the things that you will do regularly include;

• Offering customers a high level of service, through styling advice, product knowledge and store experience


• Analysing selling information and taking responsibility for the concessions sales performance


• Leading and motivating a team of managers, visual merchandisers and sales assistants to achieve excellent standards of service


• Leading on recruitment and ensure induction and training to new starters is carried out


• Identifying future talents and putting together development plans to support their progression


• Overseeing operations


• Being a COS brand ambassador and providing the best experience for our customers.


• Creating a great place to work

To work as a concession manager, you should have previous management/leadership experience plus the qualities below.

• Minimum 1 year management experience within a retail environment.


• Excellent communication skills and the ability to lead, train and develop a team


• Customer focused


• Self\-motivated \& Positive


• Adaptable


• A genuine interest in others


• Open to learn about and sell our products


• Excellent planning and organisational skills


• Good analytical and problem\-solving abilities


• Excellent commercial abilities and interest in fashion, retail


• Ability to work a flexible schedule including early mornings, weekends and evenings when required

When you first join COS you will receive a full training plan and a competitive hourly rate. In addition to this you will also receive some fantastic benefits including clothing uniform allowance and 25% discount across all H\&M brands.

Our Culture

Over the last 10 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can. Our brand is creative, forward thinking and modern; choosing longevity over passing trends.

We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.

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