Content Management Business Support Specialist (Pharmacetical Sector)

Omega CRM Consulting is looking for a Content Management Business Support Specialist that would like to collaborate with one of the top global pharmaceutical companies.
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About the Role

We are seeking a proactive and detail\-oriented Business Support Specialist to join our team. This role focuses on operational support for content management processes within a regulated environment. You will collaborate with cross\-functional teams to ensure the efficient execution of marketing and promotional content workflows.

Key Responsibilities

• Manage and maintain content within Veeva Vault PromoMats, ensuring compliance with


• industry standards and internal guidelines.


• Support content creation and publishing processes using web\-based applications for


• marketing and promotional materials.


• Handle and prioritize incoming requests through Jira, ensuring timely resolution and clear


• communication with stakeholders.


• Collaborate with teams following Scrum methodology, participating in sprint planning and


• daily stand\-ups.


• Assist in the coordination of marketing materials and campaigns for Animal Health products.


• Requirements


• Education: Bachelor’s degree required in Life/Health Sciences, Marketing, Communications,


• Information Technology or related areas

• Previous experience in the pharmaceutical or animal health industry is required.


• Mandatory: Hands\-on experience with Veeva Vault PromoMats.


• Familiarity with content management systems and marketing workflows.

• Strong understanding of marketing principles and compliance requirements.


• Proficiency in Jira and agile project management tools.


• Working knowledge of Scrum methodology.


• Excellent organizational and communication skills.

What do We offer

• Permanent contract.


• Flexible Schedule. We make it easy. Balance your professional and personal life.


• Trainings \& Certifications. Improve your skills and get the official certificate from our main partners.


• Home Office.


• Flexible retribution (public transport ticket, Ticket restaurant, …).


• Health insurance.


• OMEGA in action. Our commitment to a better society is not just an intention.

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer\-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end\-to\-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580\+ professionals from 24 nationalities, and 2,500\+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non\-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4\.9/5\), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: \#Talent, \#Flexibility, \#Commitment, and \#Innovation. We grow \#Together.

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