Construction Solution Engineer
Who we're looking for
We are looking for Project Engineers, Project Managers, or similar professionals that are proactive, detail\-oriented, friendly, and passionate about improving the construction industry. Our Construction Solutions Engineers work hand\-in\-hand with our Account Executives to create custom Fieldwire demonstrations, trial project configurations, and direct engagements that ensure new prospective Enterprise customers see exactly how Fieldwire can match and enhance their current field\- and project\-management workflows.
What you'll be doing
You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor throughout the sales process. As a Fieldwire product and training expert, you will work to understand your leads' business objectives, helping them discover exactly how to extract the most value out of Fieldwire to meet those goals. As you create custom sales resources and repeatable processes, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, problem solve and drive the sales process forward.
The primary responsibilities of our next Construction Solutions Engineer will be to:
- Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform
- Understand client needs and existing tech stack in order to seamlessly integrate Fieldwire into a company's day\-to\-day workflows
- Manage a portfolio of new prospective clients (leads') in the process of discovering and evaluating the Fieldwire platform (the sales team is responsible for generating the leads)
- Build deep, trusting relationships at a fast pace with multiple companies with diverse use cases
- Conduct web\-based and in\-person trainings and demonstrations to educate clients on Fieldwire; create Fieldwire Project configuration and best practices guides for general and specialty contractor use cases
- Assist the product team in identifying issues and communicating customer feedback for product improvements; provide relevant feedback in design reviews of new features in development
- Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues throughout the sales and trial process
- Fluently speak English in order to meet with our English\-speaking clients.
- 3\+ years of professional experience in the construction industry. Additional construction tech industry experience preferred
- Preferably in the background of a main contractor or subcontractor (General Contracting, Civils, Infrastructure, Mechanical, Electrical, Plumbing, Fire/sprinkler/alarm or Interior Finishes)
- Must live, where possible withing 50miles of Manchester HQ. Preferably Manchester, Liverpool, Leeds or NW England.
- Have excellent presentation and communication skills
- Be self\-motivated and highly organized, with strong time management skills
- Implement diplomacy and patience when working through customer issues
- Be comfortable communicating with anyone, from foremen to senior\-level managers
- Desire to learn \& be curious in a dynamic SaaS scale\-up environment
The Construction team consists of ex\-PEs, APMs, and PMs from different sectors of the construction field. We know what you're thinking \- do I want to work in a completely different industry? It's different, but not that different. Our team talks to construction professionals across the globe, gaining a deep understanding of the challenges faced by companies and projects of all sizes. We share best practices from our experiences managing similar projects, and we get to see how different organizations work while helping them tangibly streamline their operations. We're dreamers building tools to revolutionize how our old jobs get done; if you're ready to use your industry knowledge to change the game for your old teammates, then we'd love for you to join our crew!
Why Fieldwire?
The field\-first construction platform for less busywork and more building. Trusted on 4M\+ projects worldwide, Fieldwire by Hilti gives site teams reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, site teams gain real\-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.co.uk
Where is the job located?
This role is hybrid, based both remotely and out of the Hilti Manchester HQ.
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