Connectivity Project Manager

ABOUT D\-EDGE

D\-EDGE Hospitality Solutions, a subsidiary of Accor and one of the world’s leading hospitality tech providers for hotel distribution. With 17,000\+ hotels worldwide trusting our solutions and operations across Europe, Asia and the Americas, we have established ourselves as a global leader, shaping the way hotels connect with guests and maximize revenue.

Ranked No.1 in Europe and No.3 worldwide, D\-EDGE combines the expertise of 500\+ professionals in 20\+ offices, delivering localized support, innovative services, and cutting\-edge tools to help hoteliers thrive. With its global network of 500\+ partners, D\-EDGE offers an ever\-expanding ecosystem that fosters collaboration and growth.

At D\-EDGE we are driven by these 4 key values:

We care about people \#PEOPLE FIRST

We dare to share \#OPEN COMMUNICATION

We embrace change \#ADAPTABILITY

We go the extra mile \#GO BEYOND

‍‍‍ THE ROLE

The Connectivity Project Manager is responsible for coordinating all types of technical integrations, from connectivity project management to the day\-to\-day internal or external follow\-up of operational issues.

The Connectivity Project Manager leads the success of our partners \& clients’ project integrations. Its main missions are :

• Coordinate connectivity projects to ensure a seamless level of integration in all the D\-EDGE products.


• Ensures that all project deliverables meet business needs and functional specifications.


• Coordinate with the API Integration Specialist for resolving issues or clarifying requirements


• Tracks progress, manage risks, and communicate with stakeholders


• Supports the Head of Connectivity in ensuring consistent functional alignment across projects.


• Acts as the liaison between business stakeholders, technical teams, and project managers on specific topics such as Distribution, Payments, etc.


• Reviews and validates functional requirements, user stories, and use cases for multiple projects

Expertise in D\-EDGE APIs ecosystem

• Develop a deep understanding of D\-EDGE platform \& its APIs.


• Comprehensively manage and update API documentation in cooperation with internal stakeholders.


• Drive API evolution/upgrade proposals for business enhancements by collecting clients and partners feedback \& needs.


• Identify synergies between products to develop and improve our ecosystem consistency.


• Actively identify and report bugs to the R\&D team.


• Provide internal documentation for their use and for support/debugging.

• Provide tailored guidance for a seamless API implementation, whether the integration is based on D\-EDGE API or 3rd party one, from project inception to project release.


• Assist partners in resolving implementation challenges.


• Ensure a proper project follow\-up to both internal stakeholders and external consumers using project management tools \& documentation.


• Handle multiple projects concurrently and adjust priorities based on business needs.


• Gather and incorporate feedback from partners to enhance the partner experience in implementing or upgrading our APIs.


• Client facing, including participation in clients calls and providing the API expert point of view.

• Draft internal and external documentations/guides related to each interface to ensure a seamless client onboarding and proper internal comprehension of each of them.


• Provide connectivity tribe and partners with the D\-EDGE vision on future evolutions on our products.


• Actively contribute to the projects aiming at maintaining D\-EDGE brand positioning and ensuring partner and clients satisfaction on their integration experience, such as the API Portal, integration surveys, Partner Portal, etc.

Hard skills

• Project management \& multi\-tasking: ability to handle multiple projects simultaneously, prioritize effectively, and meet deadlines; experience with tools like JIRA and Confluence.


• Industry knowledge: good understanding of the hospitality or travel industry, with experience in system integration and connectivity.


• Technical expertise: familiarity with API standards (REST, SOAP, XML, JSON) and tools like Postman; knowledge of SQL, HTML, or JavaScript is a plus.


• Languages: fluent English (spoken \& written) required; French or other languages are a plus.

• Strong communicator, able to adapt to technical and non\-technical audiences.


• Team player with excellent collaboration skills in an international environment.


• Autonomous, adaptable, and proactive with a problem\-solving mindset.

• Projects delivery


• Team objectives contribution


• Business KPI

• 3–5\+ years’ experience in technical coordination, project management, or client/partner delivery roles.


• Comfortable with B2B platforms (extranets, admin portals) and daily use of tools like Postman, JIRA, and Confluence.


• Background in business, engineering, or a technical/operational role; experience in the hospitality or travel industry is highly valued.

*1\. Meeting with HR \- 30 minutes*

*2\. Meeting with the hiring manager \- 45 minutes*

*3\. Case study \+ restitution with stakeholders (Partnership, other PjMs, tech team) \- 1 hour*

4\. *Meeting with the Product Director, Payment \& Connectivity \- 30 minutes*

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