Conference and Banqueting Manager
Job Purpose
The Conference and Banqueting Manager is responsible for driving the success of conferences, corporate events, and weddings within a prestigious historic city\-centre venue. This role combines operational excellence with a strong sales focus, ensuring exceptional guest experiences while maximizing revenue—particularly through proactive upselling of beverage packages and premium event enhancements.
Key Responsibilities
Event Planning \& Delivery
- Oversee the end\-to\-end planning and execution of conferences, corporate events, weddings, and private functions
- Act as the primary operational contact for clients from confirmation through to event delivery
- Ensure all events reflect the venue’s historic character, company standards, and service excellence
- Lead event briefings and ensure seamless coordination across all departments
- Actively drive event revenue through strategic upselling of beverage packages, drinks receptions, wine pairings, and premium bar offerings
- Work closely with the sales team to convert enquiries into confirmed business
- Identify opportunities to enhance guest spend while maintaining value and experience
- Monitor event forecasts, revenue performance, and profitability
- Deliver flawless weddings with a high\-touch, detail\-driven approach
- Manage corporate clients with professionalism, discretion, and efficiency
- Support site visits, tastings, and planning meetings to secure and retain business
- Recruit, train, schedule, and motivate the conference and banqueting team
- Lead by example to deliver polished, attentive, and confident service
- Ensure staffing levels align with business demands and revenue targets
- Be present and visible during events as the senior operational lead
- Handle guest feedback and resolve issues promptly and professionally
- Build strong client relationships to encourage repeat business and referrals
- Manage labor costs, and work with the Beverage Manager to manage beverage margins, stock control, and operational budgets
- Ensure all event spaces, bars, and historic features are presented to the highest standard
- Maintain accurate event documentation and billing
- Ensure compliance with all health \& safety, food hygiene, licensing, and alcohol service regulations
- Uphold venue policies while adapting to the complexities of a historic building
Essential
· Proven experience as a Conference \& Banqueting Manager or similar role
· Strong sales mindset with demonstrated success in upselling food and beverage offerings
· Experience managing high\-end corporate events and weddings
· Excellent leadership, communication, and organisational skills
· Ability to manage multiple events simultaneously in a fast\-paced environment
· Flexible availability, including evenings and weekends
Desirable
· Experience working within historic, premium, or city\-centre venues
· Hospitality or event management qualification
· Strong wine, beverage, or bar operations knowledge
Personal Attributes
· Polished, professional, and commercially drive
· Confident communicator with strong client\-facing presence
· Detail\-oriented with a passion for exceptional service
· Calm, adaptable, and solutions\-focused under pressure
Experience:
- Management : 1 year (preferred)
- United Kingdom (required)
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