Compliance Manager

About The Company:

OCS UK \& Ireland is a leading facilities management company with 50,000\+ colleagues and a turnover in excess of £2bn. We deliver innovative, award\-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values \- Trust, Respect, Unity, and Empowerment

About The Role:

The Compliance Manager is responsible for ensuring that the organisation meets all UK statutory and mandatory regulatory requirements, while also overseeing the performance management framework to ensure compliance\-related objectives are delivered effectively across the region. This role provides leadership, governance, and assurance that systems, processes, and behaviours align with legal, regulatory, and internal compliance standards. As a member of the SEBU management team, make a broad and powerful contribution across all aspects of the region.

Key Responsibilities:

• Ensure full compliance with all relevant UK legislation, regulations, and


• industry standards (e.g., Health \& Safety, GDPR/Data Protection,


• Employment Law, Financial/Operational regulations as applicable).


• Monitor changes in legislation and assess impact on business operations.


• Develop, implement, and maintain compliance frameworks, policies, and


• procedures.


• Act as the primary liaison with external regulators, auditors, and governing


• bodies when required.


• Ensure timely and accurate completion of statutory reporting obligations.


• Oversee the compliance performance across all contracts, ensuring they


• deliver the required services and outputs reflective of our statutory and


• contractual obligations


• Oversee the rollout, tracking, and reporting of mandatory training and


• compliance activities (e.g., health \& safety, compliance certifications, risk


• training).


• Maintain systems to monitor compliance completion rates across the region.


• Escalate non\-compliance risks and ensure corrective action plans are


• implemented.


• Work with HR, Legal and operational teams to embed compliance


• requirements into onboarding and ongoing employee CPD processes.


• Develop and manage performance metrics and KPIs linked to compliance objectives.

• Experience in Mechanical and Electrical FM maintenance contract management, and a strong understanding of the PFI sector.


• Strong technical background with experience in delivering Statutory maintenance services.


• Statutory compliance, legal obligations, regulations, laws, rules and guidance knowledge.


• Experience of working with SFG\-20 and similar maintenance schedules.


• M\&E Warranty works.


• Maintain up to date and sound knowledge of industry best practices and developments in operational and facilities management.


• Hard services knowledge of facilities and building services.


• Ability to interpret helpdesk and CAFM data.


• Can do attitude and active participation in required tasks to meet contractual obligations.


• Communicating clearly, appropriately, effectively and timeously with customers and colleagues alike.


• Demonstrating sound contract knowledge and pro\-active attitude.


• Having excellent computer / IT skills including Microsoft applications and proven knowledge of CAFM systems.


• The ability to work under pressure and adhere to tight guidelines.


• Colleague interaction skills at all levels and between teams.


• Strong report writing and data presentation skills.


• Openly and honestly expresses views and encourages others to do the same.


• Develops colleague capability through giving constructive feedback, coaching and mentoring.


• Measures performance in areas of productivity, quality and delivery for both internal and external customers.


• Understand payment mechanism and manage risk to ensure deductions are kept to a minimum.


• Commercial acumen and ability to analyse data to risk assess PFI/PPP contracts

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

*We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.*

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