Community Platform Manager (f/m/d)

Within Siemens Xcelerator Ecosystem and Marketplace, Marketplace Seller Success builds and scales an active Siemens Xcelerator seller ecosystem to drive seller growth, GMV, seller satisfaction and digital sales adoption. The team enables marketplace sellers through dedicated success management, benefits and rewards, thought leadership communities, and co\-sell motions.
We are looking for a technically minded Community Platform Manager to help build, operate, and scale the community platform foundation within the Siemens Xcelerator Marketplace. This role manages the infrastructure, user experience, workflows, and integrations that enable professional community interaction across Learn \& Connect.

You will improve member journeys, connect the platform with relevant Siemens tools, and support webinar, event, content, lead, and matchmaking flows. Working with the Head of Learn \& Connect Community, community managers, Product, IT, Marketing Operations, and Digital Experience, you will make the community experience usable, measurable, and ready to scale.

What we offer you

• An attractive remuneration package


• 30 days of paid vacation and a variety of flexible work schedules that allow time off for you and your family


• 2 to 3 days of mobile working per week as a global standard


• Up to 30 days workation per year in certain countries


• Flexible training opportunities for both your professional and personal development that you can tailor to your interests


• (Global) development programs that can be customized according to your wishes and ambitions


• Location\-dependent childcare to help balance family and work

Since each of over 300,000 team members feels that other benefits are particularly important, and we cannot list our entire benefit portfolio here, you can find more information here.

The individual benefits are subject to regulatory, contractual, or corporate conditions.

You’ll make an impact by

• Platform operations and user experience


• + Manage community platform configuration, UI, core workflows, permissions, and feature settings across Learn \& Connect

+ Design and continuously improve user journeys for onboarding, discovery, engagement, content access, event participation, and matchmaking
+ Run structured testing and usability checks, and document platform requirements for prioritization with the Head of Learn \& Connect Community and connected teams

• Integrations, data flows and lead management


• + Coordinate integrations with CRM, lead management, marketing automation, webinar, analytics, and reporting toolsBuild and maintain lead capture, routing, and handoff workflows between the community platform and connected sales and marketing systems

+ Build and maintain lead capture, routing, and handoff workflows between the community platform and connected sales and marketing systems
+ Monitor data flow reliability and integration issues, routing technical fixes and maintaining process documentation for platform workflows and dependencies

• Webinar, event and content infrastructure


• + Set up technical infrastructure for webinars, virtual events, workshops, expert sessions, and content formats, supporting registration, access, and follow\-up flows

+ Implement platform structures that enable community managers to publish content, moderate discussions, and activate member interaction
+ Optimize event and content journeys with a marketing lens on engagement, conversion, and brand experience

• Performance, analytics and cross\-functional delivery


• + Track KPIs for usability, journey completion, feature adoption, lead routing quality, and event reliability, analyzing platform data and member feedback to drive optimization

+ Coordinate delivery closely with the Head of Learn \& Connect Community, community managers, Product, IT, Marketing Operations, and Digital Experience
+ Contribute roadmap input for new platform capabilities, automation options, and scalable community infrastructure

Your defining qualities

• Education


• + Bachelor's degree in a relevant discipline; a Master's degree is a plus


• Experience \& Skills


• + Several years of experience in technical marketing, marketing operations, platform operations, product operations, or digital experience roles, ideally with community or tech industry exposure

+ Hands\-on experience building, configuring, or scaling community, membership, engagement, webinar, or content platforms and their surrounding infrastructure
+ Comfortable working with integrations, APIs, CRM, lead management, marketing automation, analytics, and tracking logic (full\-stack engineering experience is not required)
+ Strong UX sensibility and technical marketing mindset, with the ability to translate user feedback, journey data, and business needs into practical platform improvements

• Ways of working


• + Hands\-on mindset, taking ownership for delivering high\-quality outcomes and contributing to an empowering team culture

+ Strong collaboration mindset across departments and organizational boundaries, adapting well to complexity and change with structure and pragmatism
+ Familiarity with technology company operating models is a plus, though not a requirement

• Languages: High proficiency in written and spoken English; additional languages such as German are a plus

You are much more than your qualifications, and we believe in the potential of every single candidate. We look forward to getting to know you!

At Siemens, we believe that feeling valued and included is the foundation for doing great work. That’s why we aim to create an inclusive workplace where everyone feels a sense of belonging, and where individual perspectives and experiences are celebrated. Our commitment to fairness and respect extends to every applicant.

As an equal opportunity employer, we welcome applications from individuals of all backgrounds and particularly encourage applications from persons with disabilities. In the case of equal qualifications, severely disabled applicants and applicants with equivalent status will be given preference.

About us

With Siemens Xcelerator, our open digital business platform, we help our customers navigate their full potential and digital transformation opportunities. We develop global initiatives to accelerate the businesses of thousands of customers and create a better world by using technology in a purposeful way. This is the place to be at Siemens where strategic decisions are made and the future of Siemens and our customers and partners is shaped!

www.siemens.de/careers – if you would like to find out more about jobs \& careers at Siemens.

FAQ – if you need further information on the application process.

Diese Anzeige stammt von Indeed. Originalanzeige ansehen ↗