Community Manager - NYCHA
<div class="content-intro"><p>Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.</p>
<p>At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.</p>
<p>Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.</p>
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<p class="x_MsoNormal"> </p></div><p><span data-contrast="none">Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">RESPONSIBILITIES:</span></strong><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="none">Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="none">Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="none">Develops responses to regulatory agencies in coordination with the Compliance Department.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="none">Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="2"><span data-contrast="none">Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="2"><span data-contrast="none">Assisting tenants with requests, questions, problems, and complaints.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="2"><span data-contrast="none">Monitors tenant and complex-wide arrears and litigation cases.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="2"><span data-contrast="none">Document lease violations and coordinate evictions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="2"><span data-contrast="none">Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="2"><span data-contrast="none">Alerting staff of move-ins, move-outs, and any emergencies.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="2"><span data-contrast="none">Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="2"><span data-contrast="none">Coordinate vendor bids and contractor quotes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":true,"201341983":0,"335557856":16777215,"335559737":0,"335559738":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="2"><span data-contrast="none">Conduct and document unit inspections.</span><span data-ccp-props="{"134233117":fal
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