Communications and Stakeholder Engagement Officer

Salary: £34,434 \- £36,363 per annum

Hours per week: 37 hours

Interview date: Week commencing Monday 29th June 2026

We’re seeking a creative and proactive Communications professional to support the delivery of our communications and stakeholder engagement strategy. Working closely with the Communications and Stakeholder Engagement Lead, you’ll help shape how we engage with our diverse audience, developing innovative, primarily digital communications that promote self\-service solutions and enhance the overall customer experience.

The Wiltshire Pension Fund plays a vital role in managing pensions for over 170 employers, ensuring that more than 70,000 members receive accurate and timely pension benefits while maintaining cost efficiency for employers. Managing around £3bn in assets, the Fund operates within a highly regulated environment and is committed to delivering a high\-quality, forward\-thinking service.

Pensions is a complex subject, and your role will be to translate it into simple language our members can understand, leading on a project to simplify the letters we send. This is an exciting opportunity to use a broad range of channels, including our website, member portal, campaigns, events, and digital tools. You’ll create engaging content, coordinate communications campaigns, and analyse data to continuously improve engagement. From designing presentations and managing webinars to gathering feedback through surveys and analytics, your work will directly influence how we connect with members and employers.

Collaborating with colleagues, you will ensure consistent branding, high service standards, and ongoing improvement through data\-driven insight and emerging technologies. This role offers the chance to make a real impact by modernising communications and enhancing the experience of thousands of pension scheme members – apply now to help shape how people understand their future.

Contact Details

Amanda Innes, Communications \& Stakeholder Engagement Lead, amanda.innes@wiltshire.gov.uk or call 01225718685 x18685

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application Criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

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