Commercial Manager
About The Company:
OCS UK \& Ireland is a leading facilities management company with 50,000\+ colleagues and a turnover in excess of £2bn. We deliver innovative, award\-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values \- Trust, Respect, Unity, and Empowerment
About The Role:
Role Overview
The Commercial Manager will be responsible for end\-to\-end commercial governance across a high street convenience store estate, covering both reactive/planned maintenance and capital works programmes. The role ensures robust cost control, subcontractor performance management, contract compliance, revenue protection, while supporting operational delivery teams in achieving financial and contractual compliance.
Key Responsibilities
Subcontractor Commercial Management
- Lead commercial management of subcontractor supply chain across maintenance and capital works.
- Negotiate and maintain subcontractor rate cards, ensuring competitiveness and value for money.
- Manage contractual relationships, including dispute resolution, variations, and compliance with agreed terms.
- Oversee subcontractor onboarding, including financial due diligence, rate benchmarking, and capability assessment.
- Monitor and manage Work in Progress (WIP), ensuring accurate valuation and timely conversion to revenue.
- Oversee Accounts Payable processes, ensuring accurate validation and timely payment of subcontractor invoices.
- Ensure cost capture aligns with contractual entitlements and internal controls.
- Scrutinise and verify the Application process
- Drive cost optimisation initiatives across the estate.
- Provide support to the Morrisons ‘Saves Plan’ process.
- Manage revenue management processes, ensuring alignment with contractual frameworks.
- Maintain and enhance margin across Operations, Projects and other income streams
- Review and validate applications for payment, ensuring completeness and accuracy.
- Identify and mitigate revenue leakage risks.
- Lead the preparation, submission, and negotiation of Contract Change Notices (CCNs).
- Ensure all variations are commercially assessed, documented, and agreed in a timely manner.
- Maintain a robust audit trail of all contractual changes.
- Manage service credit mechanisms, including assessment, challenge, and mitigation strategies.
- Work with operational teams to minimise exposure to penalties and improve performance outcomes.
- Partner with operations, finance, and procurement teams to drive commercial performance.
- Provide commercial insight and reporting to senior leadership.
- Act as a key interface with clients on commercial matters where required.
- Provide structured governance of Procurement and Commercial meetings and activities
- Proven experience in a Commercial Manager or Quantity Surveyor role within facilities management, retail estate, or construction/capital projects.
- Strong understanding of subcontractor management and rate card negotiation.
- Experience managing WIP, revenue recognition, and cost control in a high\-volume environment.
- Solid knowledge of contract forms (e.g., NEC, JCT or bespoke FM contracts).
- Strong analytical, negotiation, and stakeholder management skills.
- Advanced Excel and commercial reporting capability.
- Degree in Quantity Surveying, Commercial Management, Finance, or related discipline (preferred).
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
*We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.*
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