Commercial Insurance Account Handler

Commercial Insurance Account Handler

Location: Worcester – Hybrid available after probation

Salary: Up to £45,000 basic (Depending on Experience) + Flexible Benefits Package including PMI, Income Protection, Pension, Parking available, and much more!

Position: Full-Time, Permanent

Are you an experienced insurance professional looking to elevate your career with a highly respected, insurance brokerage?

Due to continued organic growth, our client—a leading Insurance Broker based in Worcester—is seeking a motivated and detail-driven Commercial Insurance Account Handler to join their dynamic team.

This is a unique opportunity. Whether you are an established commercial handler looking for a fresh environment or an ambitious SME handler ready to make the step up to broader corporate risks, this role offers the platform, market access, and progression you need.

The Role & Key Responsibilities

In this position, you will manage the day-to-day lifecycle of a diverse portfolio of commercial clients, handling premium sizes ranging from £5k to £100k. Working on an open-market policy, you will have access to all major markets to secure the absolute best terms and cover for your client base.

• Client Relationship Management: Act as the primary, professional point of contact for clients, building trust and maintaining exceptional retention rates.


• Full Broking Lifecycle: Execute full broking exercises for renewals, handle mid-term adjustments (MTAs), and process new business queries.


• Market Negotiation: Liaise and negotiate confidently with underwriters and insurers to construct tailored packages (including Commercial Combined, Liability, Motor Fleet, and Package policies).


• Administration & Compliance: Prepare accurate policy documentation and maintain records in strict alignment with FCA guidelines and Consumer Duty principles.


• Executive Support: Work collaboratively with regional Account Executives to ensure seamless internal handovers and client servicing.

• Insurance Experience: Previous experience handling commercial or SME general insurance products is essential.


• Broking Skills: A solid understanding of core commercial lines (Property, Liability, Fleet, Indemnity).


• Communication & Tech: Excellent written and verbal communication skills, with proficiency in MS Office applications (familiarity with system Acturis is a major plus).


• Proximity: Must live within a commutable distance of the Worcester office.


• Professional Drive: An interest in pursuing or continuing professional qualifications (such as Cert CII or Dip CII) is highly encouraged and supported.

• Competitive Base Salary: Up to £45,000 basic, benchmarked exactly to your level of experience.


• Flexible Benefits: A comprehensive benefits package including a generous company pension scheme, health/medical options, and life assurance.


• Career Progression: Clear career pathways within a growing business.

If you are ready to take the next step with a growing, relationship-led broker in Worcester, we want to hear from you.

Please submit your CV and a brief cover summary directly to David Helliwell at Cameron James Professional Recruitment to schedule a confidential discussion.

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