Commercial Account Handler

We’re partnering with a well-established Leicester-based insurance business that has been delivering trusted advice to clients for over 25 years. As the business continues to grow, they are looking for an experienced Commercial Account Handler to join their office-based team and manage a portfolio of small and medium-sized commercial clients.

This is a hands-on role for a Commercial Account Handler with strong commercial insurance experience. You’ll take ownership of your client portfolio, work closely with Account Executives on larger or more complex cases, and be responsible for delivering excellent service while maintaining long-term relationships with both clients and insurers.

Responsibilities of the Commercial Account Handler:

• Managing renewals, mid-term adjustments, and client enquiries efficiently and accurately.


• Preparing documentation and providing quotations for additional products.


• Supporting Account Executives on complex or high-value cases.


• Building strong relationships with clients and insurers to protect and grow the book of business.


• Ensuring all records and systems are maintained accurately and comply with regulatory requirements.


• Communicating effectively with both internal teams and external stakeholders to keep cases moving smoothly.

Who we’re looking for:

• Proven experience as a Commercial Account Handler within in the Insurance industry is essential.


• Solid knowledge of key commercial products including Property, Liability, Fleet, PI, D&O, Cyber, and packaged solutions.


• Excellent communication and negotiation skills, with the ability to influence and manage multiple stakeholders.


• Strong attention to detail and confident IT skills.


• Comfortable handling client enquiries by phone, email, and face-to-face.


• Someone proactive, organised, and able to take ownership of their work.

Benefits of the role:

• Base salary up to £38,000 depending on experience.


• Contributory pension scheme.


• 25 days annual leave plus bank holidays.


• A range of company-funded and voluntary benefits.


• Support for professional development, training, and qualifications.


• Participation in long-term equity and savings schemes.

This is an ideal role for an experienced Commercial Account Handler who is ready to take the next step in their career, working in a busy, supportive office environment with genuine opportunities for development and progression.

If you are a driven Commercial Account Handler with commercial insurance experience and want to grow your career, we’d love to hear from you.

For further information please contact one of our specialist consultants and quote job reference NJR16556.

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