Commercial Account Handler

Rural Account Handler

Location: Edinburgh /Scotland

Working Hours: 35 hours per week, Monday to Friday

Employment Type: Permanent (Hybrid working available post-probation)

Salary: Circa £35k, Dependent on experience

The Opportunity

A well-established, independent insurance brokerage with a strong reputation in the rural sector is seeking a Rural Account Handler to join its specialist team.

This is an excellent opportunity for someone with agricultural or rural insurance experience who enjoys building long-term client relationships and delivering high-quality, technically sound advice. You will support a portfolio of farm, estate and rural commercial clients, working closely with Account Executives to ensure exceptional service and retention.

What You’ll Be Doing

• Manage a portfolio of rural and agricultural clients, supporting day-to-day servicing needs


• Prepare renewal documentation and proactively manage renewal timelines


• Obtain and negotiate quotations with insurers to secure appropriate cover


• Provide clear and compliant advice across farm, estate and associated rural risks


• Process mid-term adjustments and maintain accurate policy documentation


• Support claims processes in conjunction with specialist claims teams


• Develop strong relationships with clients, insurers and internal colleagues


• Ensure all activities comply with FCA and internal governance requirements

What You’ll Need

• Previous broking experience, ideally within farm, estate, rural or agricultural insurance


• Good technical knowledge of rural property, liability and motor risks


• Experience obtaining quotations and placing business


• Strong communication and relationship-building skills


• Sound understanding of FCA requirements within a broking role


• Organised, detail-oriented and able to manage workload effectively

Professional qualifications (CII) or progress towards them would be advantageous but are not essential.

What’s on Offer

• Competitive salary


• Hybrid working arrangements (post-probation)


• Pension contribution and discretionary bonus


• Generous annual leave allowance


• Funded professional qualifications and structured career development


• Wellbeing and employee support programmes

This is an opportunity to join a stable, respected brokerage with deep roots in the rural community and a strong focus on long-term client partnerships.

Contact Expert:

Elaine McCrink, Scotland - Regional Director on

Email:

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