Coffee Shop Manager
Koffee and Kale
Dublin
Full-time
This listing is from Indeed
We are seeking a passionate, hands\-on Coffee Shop Manager to lead daily operations, deliver exceptional customer experiences, and drive business growth. The ideal candidate is a people\-focused leader with strong operational, financial, and customer service skills who thrives in a fast\-paced café environment.
Key Responsibilities
- Operational Management: Oversee daily café operations including opening/closing, inventory control, and adherence to health and safety regulations.
- Team Leadership: Recruit, train, schedule, and motivate staff to maintain high performance and morale.
- Customer Experience: Ensure consistent, high\-quality coffee and food service; handle customer feedback professionally and promptly.
- Financial Performance: Manage budgets, monitor sales targets, control costs, and optimize profitability.
- Inventory \& Supply Chain: Maintain accurate stock levels, manage supplier relationships, and minimize waste.
- Brand \& Standards: Ensure the café reflects the company’s brand, cleanliness, and presentation standards at all times.
- Marketing \& Community Engagement: Support local marketing initiatives and build community connections to grow the customer base.
- Proven experience as a Coffee Shop Manager, Assistant Manager, or similar role in hospitality or retail.
- Strong leadership and team development skills.
- Excellent communication, problem\-solving, and organizational abilities.
- Solid understanding of café operations, coffee preparation, and customer service principles.
- Financial literacy (budgeting, cost control, reporting).
- Proficiency with POS systems and basic computer applications.
- Flexible schedule — ability to work early mornings, weekends, and holidays as needed.
- High school diploma or equivalent required.
- Hospitality or business management qualification preferred.
Pay: From €31,434\.00 per year
Benefits:
- Employee discount
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