Club Manager - Martial Art Club & Children Holiday Camp

Overview

We are seeking a confident, organised and hands\-on Club Manager to lead the daily operations of Wutian Martial Arts while supporting coordination across our sister company, Kidwise.

This is a visible leadership role. You will be present on the floor, managing staff, supporting families and maintaining high standards across all programmes. You will ensure sessions run smoothly, safely and professionally at all times including supporting children who may feel nervous or experience separation anxiety, and reassuring parents when needed.

This role combines people management, operational oversight and commercial awareness. You will help maintain membership growth while fostering a welcoming, disciplined and supportive environment for children, teens and adults alike.

If you are hardworking, positive, friendly and ready to take on challenges in a growing organisation, this is a meaningful opportunity to make a real difference in children’s lives.

About Us

Wutian Martial Arts is a 2025 award\-winning academy delivering a structured Life Skills Programme designed to build confidence, self\-esteem, resilience, patience and leadership in children and young people.

We work closely with families to help children overcome bullying, grow in confidence and develop discipline both inside and outside the dojo. Our students compete in tournaments, build strong character and develop skills that last a lifetime.

Alongside Wutian, we operate Kidwise Holiday Camp, also recognised for excellence in 2025, delivering LEGO Robotics, Chess, Creative Art, Kidpreneur business programmes, holiday camps and enrichment activities. Everything we do is centred around helping children grow, lead and succeed.

We are a growing organisation with plans to expand across multiple locations in London and we are looking for a strong, committed manager to grow with us.

Key ResponsibilitiesLeadership \& Staff Management

• Recruit, train and support high\-quality staff


• Manage rotas and ensure adequate cover


• Set clear expectations and uphold performance standards


• Support feedback, accountability and continuous improvement


• Foster a professional and growth\-focused culture

Operations, Safeguarding \& Standards

• Act as the visible operational lead during working hours


• Ensure smooth delivery of classes, events and programmes


• Maintain high standards of cleanliness, organisation and presentation


• Ensure safeguarding procedures are followed consistently


• Uphold health \& safety, fire safety and regulatory compliance


• Create a safe, structured and welcoming environment

Membership \& Performance

• Monitor membership growth and retention


• Follow up on renewals and enquiries


• Make outgoing calls to prospective and existing members


• Re\-engage students who have not attended recently


• Support revenue growth while maintaining cost awareness


• Handle incoming calls professionally

Kidwise Support

• Take calls relating to Kidwise programmes and holiday camps


• Provide information and reassurance to parents


• Coordinate with the wider team across both brands

Parent \& Member Experience

• Handle enquiries, feedback and complaints professionally


• Maintain a welcoming and reassuring atmosphere


• Support behaviour management where necessary

Marketing \& Growth

• Post regularly on social media (content provided by coaches)


• Use Canva to create simple promotional materials and newsletters


• Support initiatives to increase visibility and attract new members

Reporting

• Provide regular updates to the CEO and Director on membership, staffing and operations


• Highlight risks and propose practical improvements


• Stock checks and orders

Working Pattern

• Tuesday to Friday : 4:00pm–8:45pm


• Saturday: 9:00am–2:30pm


• Every third Saturday: extended to 9:30pm (Parent Night Out)


• Occasional additional weekend hours for birthday parties


• Weekly 2\-hour management meeting

Training Period:
During the initial training period, weekday hours may begin from 12:00pm to allow for onboarding, shadowing and operational training.

Average 28 hours per week (up to 35 during busy periods).

What We’re Looking ForEssential

• Experience supervising or managing staff


• Strong organisational and leadership skills


• Experience working in environments involving children


• Confident communicator with parents and team members


• Proactive, resilient and solutions\-focused


• Strong understanding of safeguarding responsibilities (or willingness to undertake training)


• Enhanced DBS check required (or willingness to obtain one)

Desirable

• Experience in sports, clubs, childcare or activity\-based settings


• Basic financial awareness or performance monitoring experience


• Social media and Canva skills

Why Join Us?

This is not just a management job, it is an opportunity to help shape children’s confidence, resilience and leadership for life.

We are building something meaningful and ambitious, and we are looking for a manager who wants to grow with us as we expand across London.

Pay: £16\.00 per hour

Benefits:

• Free fitness classes


• Store discount

Application question(s):

• This role requires working evenings 4:00pm \- 8:45pm, Saturdays 9:30am \- 2:30pm, and occasional late finishes on weekends for events . Are you fully available for this schedule?


• Describe a time you had to manage a team during a busy or stressful situation. What actions did you take, and what was the outcome?


• How would you handle a child who is upset, crying, or experiencing separation anxiety at the start of a session?


• Tell us about a time you handled a difficult parent or customer complaint. What approach did you take?


• This role involves managing rotas, handling calls, supporting students and responding to parents in the same shift. How do you stay organised?


• We are a small but growing organisation expanding across London. What attracts you to joining a growing business rather than a large established company?


• Why does working in a role that impacts children’s confidence and development matter to you?


• If membership numbers began to decline, what steps would you take to improve retention and growth?


• How do you deal with staff members who are late, underperforming, or not meeting expectations?


• Please state how many years of management or supervisory experience you have, the size of the team you managed, and your main responsibilities in that role?

Work Location: In person

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