Client Executive Banking

Job Description: EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com .

Role Title: Vice President – Account Manager

BU/Segment: International Growth Markets, Banking \& Capital Markets

Location: Dublin, Republic of Ireland (Flexible hybrid working)

Employment Type: Permanent

Summary of the role:

• Strategic Account Growth \& Expansion \- Drive Data \& AI\-led growth within existing accounts, expanding across buying centers, subsidiaries, and services through cross\-sell and upsell

+ Revenue Growth through Value Expansion \- Deliver sustained revenue growth by deepening relationships and aligning Data, Digital, and AI solutions to evolving client priorities
+ CXO Relationship \& Advisory \- Operate as a trusted advisor to CXOs, strengthening executive relationships and influencing decisions to unlock new opportunities within the account
+ Account Ownership \& Lifecycle Management \- Own end\-to\-end account lifecycle (renewals expansion deal closure), ensuring strong delivery alignment, client satisfaction, and pipeline continuity
+ Cross\-Functional Solution Orchestration \- Orchestrate internal teams to deliver integrated Data, AI, Digital, and Ops solutions, positioning EXL as a long\-term strategic partner
+ Pipeline Build within Accounts \- Build and scale a high\-quality pipeline within existing accounts, driving predictable growth and multi\-year portfolio expansion
+ New Logo Support \& Market Expansion \- Support new logo acquisition by opening new buying centers, co\-shaping pursuits, and contributing to strategic wins alongside hunter role

As part of your duties, you will be responsible for:

• Strategic Account Growth \& Business Development (Named Accounts) \- Drive Data \& AI\-led growth across strategic accounts, expanding footprint across subsidiaries while unlocking new revenue through cross\-sell, upsell, and new opportunities


• Client Relationship Management \- Build and own strong CXO relationships, act as the primary client interface, and ensure seamless delivery, alignment, and long\-term partnership value


• New Logo Acquisition \& Market Growth \- Own new logo acquisition, originating, shaping, and closing large, complex deals by positioning integrated Data, Digital, and AI solutions


• Sales \& Revenue Growth \- Deliver sustained account growth through Data \& AI\-led upsell, cross\-sell, and expansion into new buying centres


• Tech Savviness \& Data \& AI Proficiency \- Engage CIOs/CTOs with compelling, context\-driven articulation of EXL’s Data \& AI capabilities within the client’s tech landscape


• Cross\-Functional Collaboration \& Solutioning \- Orchestrate cross\-functional teams to design and deliver integrated solutions across Data, Analytics, AI, Digital, and Operations


• Pipeline Development \& Conversion \- Build and manage a high\-quality pipeline with strong conversion discipline and predictable revenue realization


• Financial Management \& Oversight \- Drive revenue, pipeline, and profitability through strong financial tracking and account governance


• Market Insights \& Competitive Intelligence \- Leverage market intelligence to anticipate demand, shape Data \& AI offerings, and strengthen competitive positioning.

Qualifications and experience we consider to be essential for the role:

• Bachelor’s degree in Business, Economics, Engineering, Technology, or a related discipline.


• Preferred (but not mandatory) \- Master’s degree (MBA or equivalent) from a reputed institution, with a focus on Strategy, Marketing, Finance, or General Management.


• Minimum 15\+ years of demonstrated experience in leading delivery teams, business development, sales, pre\-sales or related roles, with a strong track record of success.


• Experience of working in or with Banking \& Capital Markets sectors is preferred.

Skills and Personal attributes we would like to have:

• Data \& AI Foundations \- Strong CXO\-level understanding of data, analytics, and GenAI in enterprise decision\-making


• AI Value Realization \- Clear articulation of where GenAI and agentic AI drive impact vs limitations


• Data \& AI Value Chain \- Ability to translate Data \& AI capabilities into measurable business outcomes and ROI


• Tech Ecosystem Acumen \- Working knowledge of AWS, Azure, GCP, Databricks, Palantir and integrating these into client environments


• EXL Differentiation \- Position EXL as a Data \& AI\-led outcomes and orchestration partner


• Domain \& Industry Expertise \- Deep understanding of Insurance, Healthcare \& Lifesciences and evolving client priorities


• Data \& Digital Solutioning \- Translate Data, AI, Cloud, and Domain Ops into client\-specific, high\-impact solutions


• Complex Deal Leadership \- Manage multi\-stakeholder, large deal cycles and consistently deliver revenue targets


• Sales Execution \& Closure \- Strong negotiation and structured deal progression to closure


• CXO Influence \& Relationships \- Build trusted executive relationships and influence strategic decisions


• Thought Leadership \- Guide clients on Data \& AI\-led transformation with forward\-looking insights


• Value Translation \- Convert EXL capabilities into business\-aligned solutions addressing key client pain points


• Communication \& Executive Presence \- Articulate complex Data \& AI concepts with clarity and impact


• Collaboration \& Orchestration \- Work across teams to deliver integrated, end\-to\-end solutions


• Curiosity \& Market Awareness \- Stay ahead on Data, AI, Digital, and enterprise trends

As part of a leading global Data and AI company, you can look forward to:

• A competitive salary with a generous bonus, private healthcare, life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.


• At EXL , we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.


• As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.


• At EXL , we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the Republic of Ireland.

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