via Reed · 23 September 2026 ·6 days ago

Client Account Manager

Reed
Swanley Full-time GBP 35,000 – 37,000
This listing is from Reed
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Do you enjoy talking to people and building relationships?

£34,000k - £37,000k + Bonus
Hybrid Working Available After 6 Months
Early start, Early finish - Flexible Start Time Available

My client, a well-established catering supplier, is looking for a friendly, relationship-focused Account Manager to manage and grow a portfolio of existing hospitality clients.

This is a highly consultative role where you'll become the trusted point of contact for chefs, restaurant managers, and hospitality professionals, helping them find the right products, resolving any issues, and identifying opportunities to add value.

If you enjoy building rapport, developing long-term relationships, and being out meeting clients for lunch from time to time, this could be the perfect opportunity.

What You'll Be Doing

Managing and developing existing customer accounts

Building strong relationships with chefs and restaurant managers

Handling customer enquiries and providing exceptional service

Identifying upselling opportunities and growing account spend

Conducting customer reviews and maintaining CRM records

Attending occasional client meetings and lunches

What We're Looking For

Previous experience in Account Management, Customer Service, Internal Sales, or a similar customer-facing role

Strong communication and relationship-building skills

Confident speaking with customers at all levels

A consultative and commercially aware approach

An interest in food, hospitality, or customer-focused environments

What's On Offer?

£35,000 - £37,000 basic salary + bonus

Hybrid working after 6 months

Flexible start times available

Friendly, supportive team culture

Genuine long-term career progression

Opportunity to work closely with some of the hospitality industry's leading professionals

Perfect for someone who loves building relationships, enjoys speaking with people every day, and wants to join a growing business where customer service and account development go hand in hand.

The market for this type of role

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