Client Account Manager
Makesworth Accountants
Harrow On The Hill
Full-time
Remote
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We are seeking a proactive, technically strong, and client\-focused Client Accounts Manager to join our expanding accountancy practice. This is an excellent opportunity for someone who enjoys managing a diverse client portfolio, supporting and developing team members, and building long\-term relationships with both clients and colleagues.
The ideal candidate will have strong experience in accounts preparation, tax compliance, client management, and team supervision within an accountancy firm environment. We are particularly interested in someone who is passionate about taxation and willing to build their long\-term career with Makesworth Accountants.
A) Key Responsibilities
1\. Client Portfolio Management
- Manage and oversee a portfolio of clients, ensuring all accounting, tax, VAT, payroll, and statutory deadlines are met.
- Review accounts, corporation tax returns, personal tax returns, VAT returns, and other compliance work prepared by junior team members.
- Act as a key point of contact for assigned clients, dealing with queries, meetings, calls, and written communication in a professional and timely manner.
- Provide practical advice to clients on accounting, taxation, business performance, compliance, and general financial matters.
- Identify opportunities to add value to clients through proactive insights, recommendations, and advisory support.
- Ensure client work is completed accurately, efficiently, and in line with the firm’s quality standards.
- Support clients with corporate tax, personal tax, VAT, and other relevant tax matters.
- Demonstrate a genuine interest in developing deeper tax knowledge and building a future specialism in taxation.
- Identify tax planning opportunities and discuss them with Partners or senior management where appropriate.
- Stay up to date with changes in tax legislation, HMRC guidance, and compliance requirements.
- Assist in delivering tax\-efficient solutions while maintaining full compliance with HMRC rules and professional standards.
- Support the firm’s wider goal of expanding high\-quality tax advisory services to clients.
- Build and maintain strong, trusted relationships with clients through regular communication and excellent service.
- Understand each client’s business, goals, challenges, and plans.
- Ensure clients feel supported, valued, and confident in the advice and service they receive.
- Work closely with Partners, management, and internal teams to deliver a smooth and consistent client experience.
- Identify opportunities to improve client satisfaction, strengthen retention, and support long\-term client growth.
- Supervise, support, and mentor junior team members, both on\-site and remotely.
- Review work prepared by junior staff and provide constructive feedback to improve quality and efficiency.
- Allocate tasks, monitor progress, and ensure work is completed within agreed deadlines.
- Support training and development initiatives to improve technical knowledge and team capability.
- Assist with performance reviews, identifying strengths, development areas, and training needs.
- Encourage a positive, motivated, and professional team culture.
- Support Partners and management in improving internal systems, workflows, and service delivery.
- Help maintain high standards of compliance, documentation, and client file management.
- Contribute to the development of efficient processes and best practices across the firm.
- Assist with onboarding new clients and ensuring a smooth handover of information and responsibilities.
- Take ownership of assigned responsibilities and contribute to the continued growth and success of the practice.
The successful candidate should have:
- Minimum 2\-3 years of experience working in an accountancy practice.
- Strong knowledge of accounts preparation, corporation tax, personal tax, VAT, and general compliance matters.
- Ability \& Experience in managing a portfolio of clients.
- Ability to review work prepared by junior team members.
- Strong communication skills and confidence in dealing directly with clients.
- Good organisational skills with the ability to manage deadlines and competing priorities.
- A proactive, problem\-solving approach with attention to detail.
Ideally, the candidate will be:
- ACCA, ACA, or ATT qualified, or qualified by experience.
- Experienced in UK accountancy practice work.
- Interested in further professional development, particularly in taxation.
- Candidates with other qualifications but strong practical experience and the right attitude will also be considered.
We are looking for someone who is:
- Passionate about building a long\-term career in accountancy and tax.
- Committed to continuous learning and professional development.
- Client\-focused, approachable, and reliable.
- Ambitious, motivated, and willing to take ownership.
- A strong team player who supports colleagues and contributes positively to the firm.
- Interested in developing a strong bond with the firm, clients, and the wider team.
- Able to work independently while also collaborating effectively with others.
- A genuine interest in taxation and developing tax advisory skills.
Job Type: Full\-time
Pay: From £35,000\.00 per year
Ability to commute/relocate:
- Harrow on the Hill, Greater London: reliably commute or plan to relocate before starting work (preferred)
- Accounting: 2 years (required)
This listing is from indeed. View original listing ↗