Client Account Manager

Administrator / Client Account Manager Nantwich | From £26,000 per annum + Bonus

Are you an organised and customer-focused administrator looking for your next career opportunity?

Our client, a well-established and growing professional services business based in Nantwich, is seeking an Administrator / Client Account Manager to join their busy and supportive team.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building relationships with clients, and takes pride in delivering a high standard of administrative support.

The Role Working closely with colleagues and clients, you will play a key role in ensuring the smooth day-to-day running of the business while providing exceptional customer service.

Key responsibilities include:

• Managing incoming telephone and email enquiries.


• Building and maintaining positive client relationships.


• Preparing correspondence, reports and business documentation.


• Maintaining accurate client records, databases and files.


• Managing diaries, appointments and meetings.


• Monitoring and updating internal systems and records.


• Supporting colleagues with administrative and client service tasks.


• Assisting with compliance and record-keeping procedures.


• Handling confidential information with discretion and professionalism.


• Ensuring all work is completed accurately and within agreed timescales.

About You The successful candidate will have:

• Previous administration, client account management or customer service experience.


• Excellent written and verbal communication skills.


• Strong organisational and time-management abilities.


• A high level of accuracy and attention to detail.


• Confidence using Microsoft Office, particularly Word and Excel.


• A professional and friendly approach to client interactions.


• The ability to prioritise workloads and work independently.


• Strong interpersonal and relationship-building skills.

What's on Offer? • Salary from £26,000 per annum

• Bonus scheme


• Ongoing training and development


• Supportive and friendly team environment


• Career progression opportunities


• Free parking


• Full-time, permanent position

Interested? If you're looking for a varied role where you can utilise your administration and client service skills within a professional and growing organisation, we'd love to hear from you.

Apply today with your CV or CALL LEANNE ON

INDCOM

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