Client Account Manager - Digital Marketing

AZoNetwork \- Company background

AZoNetwork is the leading content marketing platform for Science, Engineering and Healthcare with operational Headquarters in Manchester city centre and further offices in Sydney and New York.

We are a world leader in marketing science and technology. We work with clients to develop and share engaging content with their customers and prospects to enhance brand awareness and generate high quality sales leads. Our digital marketing platform attracts over 140 million visitors a year across 11 STEM sites.

We employ around 35 people in our central Manchester office. Our growth plans are ambitious and will enable excellent career development opportunities.

We have a friendly, open and informal culture with a high degree of trust in our employees. Teamwork and innovation are highly valued. We promote a healthy work\-life balance. Our teams are highly motivated and proud to be making a difference to the World of Science, Engineering and Healthcare.

Client Account Manager – Digital Marketing

You will be dedicated to a portfolio of clients, acting as the key interface between our clients, our sales teams and our technical experts to:

• Help build and project manage digital marketing campaigns.


• Coordinate the creation of compelling technical and scientific stories and distribute to a defined target audience.


• Work with our network of experts to create unique scientific content including newsletters, articles and interviews with industry gurus.


• Analyse the effectiveness of the campaigns and suggest improvements externally to clients and internally within the business.


• Partner with our sales team to grow your accounts.

Role Requirements

You may already have relevant experience in a similar role/company, but we also encourage you to apply if you can demonstrate excellent customer services skills and you want to develop your career in Account Management, Technical/Scientific Publishing and Digital Marketing in a varied and fast paced environment.

Key Skills:

• Customer service focus – able to develop effective internal and external relationships


• Strong project management skills


• The ability to deal with conflicting demands and prioritise effectively


• Excellent communication skills


• Editing and proof\-reading skills


• A keen interest in science and new technologies

Desirable skills – training will be given

• Data analytics and SEO


• Salesforce CRM experience


• Account management experience


• Web based journalism or copywriting

Qualifications

• Bachelor's degree required

Benefits

• Salary: £27,500 to £30,000 dependent on experience


• Discretionary Annual bonus: based on company and employee performance


• Working Hours: 38 hours per week – with flexibility on both sides regarding start and end time each day. You can manage your own workload to meet client and company requirements including supporting clients in US and Australian time zones.


• Work Location and environment: Based in our brand new Manchester office in the city centre with the opportunity to work from home for up to 2 days per week. We provide financial assistance with home office set up. The office environment is relaxed with a dress down policy and comfy sitting areas, ping\-pong table, free onsite gym facility, tea, coffee, fruit and drinks fridge.


• Holiday: 29 days including bank holidays, plus after six months’ service you get a day off on your birthday and an extra day off after 1 year and 5 extra days after 5 years’ service. We have “Fun in the Sun” half day Fridays in July and August.


• Regular social events/activities: Including parties, team lunches and nights out.


• Training and development – You will get a training allowance of £500 pa plus support for relevant technical certifications.


• Private Healthcare (BUPA). This includes access to online GPs via Babylon and up to two free face\-to\-face private GP appointments per year. You can also arrange cover for your partner/family at your own cost.

Job Types: Permanent, Full\-time

Pay: £27,500\.00\-£30,000\.00 per year

Benefits:

• Casual dress


• Company events


• Gym membership


• Private medical insurance


• Sick pay

Ability to commute/relocate:

• Manchester M1 4ET: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (required)

Experience:

• customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Manchester M1 4ET

This listing is from Indeed. View original listing ↗