Claims Handler
Claims Handler – Bristol (Full Time)
About the Role
Join a growing claims team handling pre-litigated matters from first notification through to resolution. You’ll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high-quality, efficient claims service.
Key Responsibilities
- Manage a varied caseload, reviewing cover, investigating claims and advising insureds.
- Negotiate settlements within delegated authority.
- Support insured professionals in responding to complaints and claims.
- Meet SLA and KPI standards for both internal and insurer requirements.
- Maintain accurate case records on the case management system.
- Prepare reports for insurer clients.
- Identify trends and risks and escalate where needed.
- Claims handling experience with good technical understanding.
- Confident communication and relationship-building skills.
- A proactive, commercial approach with the ability to prioritise effectively.
- A collaborative mindset and commitment to high-quality service delivery.
- Strong attention to detail and confidence using case management systems.
Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work 3 days remotely, and required to work 2 days in the office.
Culture & Benefits
You’ll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work–life balance and professional development.
A competitive salary is on offer for the role.
Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role.
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