Citrix Engineer
Kryptos Technologies Limited
Paris
Remote
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Tasks
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Job Title: Citrix Engineer (L2/L3\) – Azure Environment
Location: Paris, France (Hybrid)
6months\+ contract
Role Overview
Provide L2/L3 support for Azure\-hosted Citrix (CVAD/DaaS) environment, ensuring stable VDI operations, seamless application delivery, and optimal user experience.
Key Responsibilities
- Administer Citrix CVAD/DaaS, Delivery Controllers, VDAs, Catalogs \& Groups
- Manage NetScaler (ADC), Gateway and secure remote access
- Support StoreFront, Workspace, WEM, FSLogix
- Troubleshoot session performance, profile, and access issues
- Support Azure (VMs, networking, storage, load balancing)
- Handle incident, problem \& change management (ITIL)
- Monitor system health, perform performance tuning \& RCA
- Manage application publishing \& packaging (Intune, Chocolatey)
- Perform patching, DR testing \& operational readiness
- Contribute to SLA reporting \& governance
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Experience
- 4–8\+ years in Citrix/VDI support (L2/L3\)
- Hands\-on with CVAD / Citrix DaaS and enterprise production environments
- Strong ITIL\-based support experience
- Citrix: CVAD, DaaS, ADC/NetScaler, Gateway, WEM
- Profiles: FSLogix, policy management
- Cloud: Azure (VMs, networking, monitoring)
- Applications: Publishing, Intune, Chocolatey
- Core: Troubleshooting, monitoring, performance tuning
- Bachelor’s degree (IT/CS or related)
- Citrix (CCA/CCP/CCE) – preferred
- Azure (AZ\-104\) – preferred
- English mandatory; French preferred
- Flexibility for EU business hours / on\-call
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