via Reed · 25 August 2026 ·25 days ago

Cisco Network Security Engineer

GO TO RESOURCE LIMITED
Birmingham International Airport Full-time GBP 60,000 – 70,000
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We are recruiting for an experienced Cisco Network Security Engineer to join an established managed services team supporting several key customers.

This is a remote, home-based role with occasional travel to customer sites. You will provide senior-level support and deliver projects across Cisco network and security environments, with a particular focus on Cisco Secure Firewall/FTD, Cisco ISE and Cisco DNA Center/Catalyst Center.

If you are a CCNP-certified engineer who enjoys resolving complex network security issues, supporting different customer environments and delivering Cisco projects, this could be the role for you.

Key responsibilities

  • Provide senior-level support across a range of Cisco network and security environments

  • Troubleshoot and resolve complex issues involving Cisco Secure Firewall/FTD, ISE and DNA Center/Catalyst Center

  • Manage incidents, service requests and problems in line with customer SLAs

  • Act as an escalation point for high-priority network and security incidents

  • Support firewall policies, VPNs, access control, authentication and network segmentation

  • Diagnose issues across Cisco routing, switching, wireless and security technologies

  • Complete root cause analysis and clearly document technical resolutions

  • Deliver and support Cisco network security projects

  • Work closely with customers, Cisco and third-party suppliers

  • Mentor junior members of the technical team

  • Participate in a 1-in-4 on-call rota

  • Provide occasional onsite support when required

Essential experience
  • Current Cisco CCNP certification

  • Previous experience in a senior Network Engineer or Network Security Engineer position within a service provider or MSP environment

  • Strong hands-on experience with Cisco Secure Firewall/Firepower Threat Defense (FTD)

  • Good working knowledge of Cisco Identity Services Engine (ISE), including authentication, access policies and troubleshooting

  • Experience supporting or administering Cisco DNA Center/Catalyst Center

  • Strong Cisco routing and switching knowledge

  • Experience troubleshooting complex issues across customer network environments

  • Previous involvement in delivering Cisco network or security projects

  • Strong customer-facing, communication and documentation skills

  • Comfortable working independently in a remote position

  • Full UK driving licence and willingness to travel occasionally

We are acting as a recruitment agency in relation to this vacancy. By applying, you consent to Go2Resource processing your personal information for recruitment purposes in accordance with our privacy policy.

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