Catering Operations Team Leader
Job number
COO01387
Faculties
Chief Operating Officer (COO) Team
Departments
Catering and Events
Salary or Salary range
£30,177 \- £33,310 per annum
Location/campus
Hammersmith Campus \- On site only
Contract type work pattern
Full time \- Open ended
Posting End Date
17 Jun 2026
About the role
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Imperial is a world Top 10 university with an international reputation for excellence in teaching and research. The Hospitality Department of the Property Division are responsible for operating various cafes, restaurants, bars and events located across all their Campuses to provide affordable and high\-quality food and services for the Imperial community and external clients. They create a valuable resource for Imperial, which in turn supports our academic community of world leaders in the provision of Engineering, Medicine, Natural Sciences, Business Management, Research and Teaching.
We are looking to recruit Team Leaders to join our busy Catering Operations Teams to conduct and supervise the service of food and beverages within Imperial’s catering outlets, in accordance with pre\-agreed budgets and ensure compliance with Imperial / Departmental policies and health and hygiene legislation across our London campuses.
What you would be doing
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You will join a dynamic team of professional individuals supporting a continuous drive to improve service provision to Imperial and its clients, both internal and external. You will be an effective communicator, able to monitor and support staff, assist with training, and promote customer friendly service and teamwork.
As a successful Team Leader, you will be able to demonstrate your experience of working within a fast\-paced catering environment and effectively supervising staff. Experience in a similar role within a large multi\-site organisation would be beneficial.
What we are looking for
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- Minimum Level 2 Food Hygiene Certificate
- Previous experience of effectively supervising a team, with proven ability to motivate and lead team members
- Excellent communication skills, both written and verbal, to present and deliver information in an appropriate manner to staff at all levels at Imperial
- A good understanding of the importance of health \& safety at work and associated regulations/legislative requirements
- Good numerical skills, sufficient to be able to deal with cash transactions effectively and accurately
- The ability to use your own initiative with limited supervision, to deal with problems which may hinder the delivery of an effective service
- Excellent organisational and time management skills
- A flexible approach to working, sufficient to be able to work a 5/7 days per week arrangement, and work evenings and weekends across all Imperial sites
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- The opportunity to continue your career at a world\-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector\-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on\-site leisure facilities and cycle\-to\-work scheme.
- Interest\-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
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If you require any further details on the role please contact:
Michele Severgnini, Catering Operations Manager by email – m.severgnini@imperial.ac.uk
Please note this vacancy is based in Hammersmith Campus only.
Closing Date: Midnight on Wednesday, 17th June 2026
Available documents
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Attached documents are available under links. Clicking a document link will initialize its download.
Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
If you encounter any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world\-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial College London.
Our Culture
We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.
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