Catering Manager
Job Description
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Management position, responsible for developing and executing catering solutions to meet customer needs. Facilitate the delivery of prepared food created from an event\-specific work order or in a room service environment.
Job Responsibilities
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Leadership:
- Ensure catering operations connect to the Executional Framework.
- Deliver consistent quality in planning and execution of events.
- Demonstrate established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.
- Lead catering team to ensure quality in final presentation of food.
- Train and lead employees to ensure knowledge of food menus and promotional calendars.
- Model and reinforce Aramark's mentor process.
- Reward and recognize employees.
- Monitor team performance and provide regular feedback. Plan and execute team meetings and daily huddles.
- Complete and maintain all staff records including training records, schedules and performance data.
- Develop and maintain effective client and customer rapport for mutually effective business relationships.
- Demonstrate excellent customer service using Aramark's standard model.
- Implement communication strategy as provided by marketing team in order to build catering revenue.
- Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts.
- Responsible for executing catering events of wide\-ranging size and scope, including staffing and management.
- Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate.
- Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations.
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
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- An approved catering qualification at diploma/degree level and /or 2\-5 years industry experience, 2 of which were at management or department head level with a strong background in a high\-volume hospitality, conference and banqueting operation.
- Bachelor's degree or equivalent experience.
- Strong hotel or restaurant background would be very important for this role as well as a background in industrial catering.
- Demonstrates excellent people management skills with experience of managing large teams of staff.
- A passion for food and service and the ability to innovate in this area.
- A high degree of knowledge of Food Hygiene including HACCP.
- The ability to manage in a diverse and pressurized environment with a focus on client and customer services.
- Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
- Actively seeks change, a self\-motivator and is ready to challenge in the interest of continuous improvement
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About Aramark
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Northern Europe \- Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe \- About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.
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