Catering Business Development Manager

Job Overview

We are seeking an experienced and commercially driven Catering Manager to oversee the day\-to\-day management of our fruit and vegetable catering business. This is a hands\-on role responsible for procurement, customer relationships, sales growth, financial administration, and team leadership.

The successful candidate will play a key role in shaping and delivering the company’s vision while ensuring operational excellence and exceptional customer service.

Key Responsibilities

Procurement \& Stock Management

• Manage the procurement of fresh fruit, vegetables, and related catering supplies.


• Source new product lines and identify opportunities to expand the product offering.


• Negotiate with suppliers to secure competitive pricing and maintain strong supplier relationships.


• Monitor market trends, seasonal availability, and pricing fluctuations.


• Ensure stock levels are maintained to meet customer demand while minimising waste.

• Process customer orders accurately and efficiently using the Isaac system.


• Maintain up\-to\-date product, pricing, and customer information within the system.


• Monitor order fulfilment and resolve any issues promptly.

• Complete daily and weekly banking activities in line with company procedures.


• Monitor cash handling processes and ensure accurate record\-keeping.


• Support financial reporting by maintaining accurate sales and banking documentation.

• Build and maintain strong relationships with existing customers.


• Proactively contact customers to gather feedback and identify opportunities for service improvement.


• Communicate the company’s vision, values, and service enhancements effectively.


• Resolve customer queries and complaints in a professional and timely manner.

• Take ownership of sales performance and drive revenue growth across the business.


• Identify and pursue new business opportunities within the catering, hospitality, and corporate sectors.


• Develop strategies to increase customer retention, account value, and market share.


• Monitor sales performance against targets and implement improvement initiatives.

• Lead, motivate, and develop a small team within the department.


• Allocate workloads and ensure operational objectives are achieved.


• Provide coaching, support, and performance feedback to team members.


• Foster a positive, collaborative, and customer\-focused working environment.

• Previous experience in food service, catering, wholesale, fresh produce, or hospitality environments.


• Strong commercial awareness with experience in procurement and sales.


• Proven ability to build long\-term customer relationships.


• Experience managing or supervising a small team.


• Confident using order management systems; experience with the Isaac system is advantageous.


• Strong organisational skills with the ability to manage multiple priorities.


• Excellent communication, negotiation, and problem\-solving skills.


• Proficient in Microsoft Office applications and general business systems.

• Results\-driven and commercially focused.


• Proactive and hands\-on approach.


• Strong attention to detail.


• Customer\-centric mindset.


• Adaptable and able to thrive in a fast\-paced environment.

Work Location: In person

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