Category Operations Manager (all genders)

Job Description
Team: Operations
Job Location: Berlin, Germany, Munich, Germany, Varna, Bulgaria
Position Type: Permanent, Full\-time
Work Flexibility: Hybrid

Your Responsibilities

• Team \& Operational Leadership \- Lead and manage daily operations for a supply team of \~15 members, ensuring execution aligns with priorities, timelines, and quality standards while adapting workload planning to shifting business needs.


• Performance Monitoring \& Process Efficiency \- Track team performance using KPIs to identify workload imbalances, bottlenecks, and inefficiencies, taking proactive measures to address them.


• Coaching \& People Development \- Identify development needs, offer ongoing feedback, and foster a high\-performance, collaborative team culture that supports growth and accountability.


• Onboarding \& Skill Building \- Support onboarding and continuous upskilling of team members through structured guidance, mentorship, and training initiatives.


• Process Optimization \& Problem Solving \- Analyze recurring issues, contribute to root cause analysis, and collaborate with Process and Project teams to drive workflow improvements and process stability.


• Stakeholder Collaboration \& Escalation Management \- Act as the key contact for Buying Leads and cross\-functional partners, managing stakeholder expectations and resolving operational escalations effectively.

• 5–7 years of experience in a retail or service environment with a focus on operations; e\-commerce experience is a plus


• At least 3 years of experience in a people management role, with a proven ability to lead and motivate a results\-driven operations team


• Solid understanding of end\-to\-end Procure\-to\-Pay (P2P) processes, especially operational buying activities such as purchase order creation, follow\-up, inbound delivery, and goods receipt


• Experience identifying process gaps and driving continuous improvement or standardization initiatives


• Structured, data\-driven, and solution\-oriented working style, combined with a hands\-on mentality and strong ownership mindset; strong analytical acumen.


• Practical experience with ERP systems (ideally SAP), particularly procurement and logistics modules. Proficiency in MS Office, especially Excel; experience with reporting tools such as Power BI and ticketing systems such as Jira is an advantage


• Strong interpersonal, communication, and stakeholder management skills across all organizational levels


• Business\-fluent English (written and spoken) is required; German language skills are a plus

Diese Anzeige stammt von Indeed. Originalanzeige ansehen ↗