Care Manager
A growing domiciliary care business is looking for a Care Manager to provide high quality services that support the rights of clients to live the lives they choose as far as they are able.
This is a full-time role offering a salary of £40,000 + per annum (Dependant on experience) plus a range of benefits. The role is expected to cover the Hertfordshire region.
What you’ll be doing as Care Manager:
The role focuses on compliance with CQC regulations, staff management, planning, and maintaining excellent standards of care and safeguarding.
Key Responsibilities -
Service Delivery & Care Quality
- Ensure all services are delivered in line with individual plans and risk assessments
- Promote person-centred care, dignity, choice, and independence for all service users
- Conduct regular reviews of packages and update plans as required
- Respond appropriately to complaints, incidents, and safeguarding concerns
- Ensure delivery complies with CQC Fundamental Standards and company policies
- Manage and maintain CQC compliance and inspection readiness
- Ensure accurate and up-to-date records
- Monitor quality assurance processes and implement improvements
- Ensure policies and procedures are followed at all times
- Assist with audits and quality monitoring
- Act in accordance with safeguarding adults’ legislation and local authority procedures
- Identify, assess, and manage risks within domiciliary settings
- Ensure incidents and concerns are reported, recorded, and investigated appropriately
- Maintain effective communication with service users, families, staff, healthcare professionals, and commissioners
- Liaise with social services, GPs, district nurses, and other professionals as required
- Represent the service in a professional and positive manner
- Previous experience is liaising with local authorities - ESSENTIAL
- Previous experience in domiciliary care management or senior care role – ESSENTIAL
- Knowledge of local authority commissioning processes - ESSENTIAL
- Strong knowledge of CQC regulations and domiciliary standards
- Excellent leadership, communication, and organisational skills
- NVQ Diploma in Leadership for Health and Social Care (or working towards)
- Ability to work under pressure and manage competing priorities
- Full UK driving licence and access to a vehicle
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