Care Coordinator - Domiciliary Care

Job Overview

We are seeking a proactive and compassionate Care Coordinator to join our domiciliary care team. In this vital role, you will oversee the delivery of high\-quality home care services, ensuring each client receives personalized support that promotes independence and well\-being. Your leadership will help coordinate care plans, supervise care staff, and foster strong communication with clients, families, and healthcare professionals. This position offers an exciting opportunity to make a meaningful difference in people's lives while developing your leadership skills within a dynamic and supportive environment.

Responsibilities

• Develop and review tailored care plans to meet individual client needs, ensuring compliance with regulatory standards.


• Coordinate schedules for care staff, ensuring timely and efficient service delivery across all client visits.


• Complete care calls when necessary to maintain safe staffing and continuity of care


• Supervise and support care staff, providing guidance, training, and performance feedback to maintain high standards of care.


• Communicate effectively with clients, families, healthcare teams, and external agencies to ensure seamless care coordination.


• Conduct regular assessments of clients’ conditions and update care plans accordingly to reflect changing needs.


• Monitor service quality through spot checks and feedback collection, addressing any issues promptly.


• Maintain accurate documentation using our care management system for scheduling, care plans, and incident reports to ensure transparency and compliance.


• Ensure compliance with company policies and regularoty standards.


• Promote safeguarding awareness and report concerns immeidately in accordance with company policy


• Support the appropriate reporting and review of incidents, accidents, medication concerns, complaints and near misses.


• Assist with audits, quality monitoring and completion of improvement actions.


• Handle confidential and sensitive information in accordance with UK GDPR, data protection requirements and company policy.


• Participate in governance meetings and contribute to lessons learned and service improvement.


• Work in accordance with CQC regulations, quality statements, the Health and social care Act 2008 and Robethel Support Service Ltd Policies and procedures.

Skills

• Strong driving skills with a valid licence to facilitate client visits and staff transportation \- own car for work


• Minimum of 2\-3 years' experience working in domiciliary care settings or senior care environments with supervising responsibilities.


• Proven leadership skills with the ability to motivate and guide a team of care professionals.


• Excellent communication skills to liaise effectively with clients, families, and multidisciplinary teams.


• Ability to develop comprehensive care plans tailored to individual needs while adhering to regulatory standards.


• Proficiency in IT systems for scheduling, documentation, and reporting purposes.


• Supervising experience in a healthcare setting is highly desirable for success in this role.


• Ability to work under pressure and solve problems effectively


• Knowledge of care regulations and safeguarding procedures

Join us as a Care Coordinator at Robethel Support Service Ltd and be part of a passionate team committed to delivering exceptional home\-based support that truly enhances lives!

Pay: £15\.00\-£17\.00 per hour

Expected hours: 25\.0 – 30\.0 per week

Benefits:

• Flexible schedule


• On\-site parking

Ability to commute/relocate:

• Grays RM17 6XP: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able to use a care management system efficiently if the relevant training if provided?

Experience:

• domiciliary care: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in Grays RM17 6XP

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