CAMB - Client Services Coordinator

Front of House & Facilities Coordinator

Salary: £28,000 pa

Location: Cambridge

Term: Permanent

An exciting opportunity has arisen for a Front of House & Facilities Coordinator to join a professional and forward-thinking company based at Cambridge Science Park.

This is a varied role combining front of house, administration, customer service and facilities support. You will be a key point of contact for clients and visitors, helping to ensure the building runs smoothly and is always welcoming and well presented.

Candidates from a strong front-of-house background are very welcome to apply, particularly those who have worked within hotels, hospitality, serviced offices or other busy customer-facing environments.

Key Responsibilities for the Front of House & Facilities Coordinator role:

• Provide a professional and welcoming front-of-house service for clients and visitors.


• Manage incoming calls, post, deliveries and general enquiries.


• Coordinate meeting room bookings and ensure rooms are prepared and presented to a high standard.


• Assist with the day-to-day running and presentation of reception, communal and kitchen areas.


• Liaise with contractors and suppliers regarding maintenance, cleaning and facilities issues.


• Provide basic first-line IT support and escalate issues where required.


• Keep CRM and booking systems accurate and up to date.


• Assist with parking, access cards, keys and general administration.


• Provide holiday and sickness cover when required.

Ideal Candidate for the Front of House & Facilities Coordinator role:

• Previous reception, front-of-house, administration or hospitality experience.


• Candidates from hotels and other customer-focused hospitality environments are encouraged to apply.


• A full driving licence and access to your own vehicle is essential.


• Excellent customer service and communication skills.


• Good Microsoft Office and general IT skills.


• Strong organisation and attention to detail.


• Confident working independently and using your own initiative.


• A proactive, hands-on and flexible approach.


• Smart and professional with a friendly and confident manner.

Package for the Front of House & Facilities Coordinator role:

• Salary £28,000 pa


• Monday to Friday, 8.30am - 5.00pm


• Permanent position

If you're looking for a varied Front of House & Facilities Coordinator role where you can use your front-of-house and customer service skills within a professional working environment, we'd be pleased to hear from you.
Apply today with your CV to be considered.

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