Cafe Manager

Job Summary
We are seeking an experienced and dynamic Cafe Manager to oversee daily operations within a vibrant hospitality environment. The successful candidate will be responsible for ensuring exceptional customer service, maintaining high standards of food safety and quality, and leading a dedicated team. This role offers an exciting opportunity to utilise your culinary expertise, leadership skills, and passion for hospitality to create a welcoming atmosphere for all patrons. The Cafe Manager will play a pivotal role in driving the success of our establishment through effective team management and operational excellence.

Responsibilities

• Oversee all aspects of cafe operations, including food preparation, cooking, and serving to ensure high standards of quality and presentation


• Lead, supervise, and motivate staff to deliver excellent customer service and maintain a positive working environment


• Manage daily staffing schedules, delegate tasks efficiently, and monitor team performance


• Ensure compliance with food safety regulations and maintain cleanliness standards across all areas of the cafe


• Coordinate with suppliers for inventory management and order supplies as needed


• Handle customer enquiries, complaints, and feedback professionally to enhance overall satisfaction


• Implement training programmes for staff on food safety, service standards, and operational procedures


• Monitor financial performance, optimise operational efficiency, and contribute to menu planning and development


• Maintain a welcoming atmosphere that promotes hospitality and encourages repeat business

• Proven supervising experience within a restaurant or hospitality setting, preferably as a manager or team leader


• Strong background in food preparation, cooking, and food production with culinary experience preferred


• Knowledge of food safety standards and regulations is essential


• Experience in managing teams within a busy environment such as restaurants or hotels is highly desirable


• Excellent organisational skills with the ability to multitask effectively under pressure


• Demonstrated leadership qualities with the ability to inspire and develop staff members


• Previous barista experience or knowledge of beverage preparation is advantageous


• Exceptional communication skills with a friendly and professional demeanour


• A passion for hospitality, customer service, and creating memorable experiences for guests

Benefits:

• Company pension


• Discounted or free food


• On\-site parking

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