Cafe Manager
Peregrine coffee
Banstead
Full-time
This listing is from Indeed
Café Manager Job Description
Job Overview
We are seeking a dynamic and experienced Café Manager to oversee the daily operations of our café. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role requires a hands\-on approach to managing staff, ensuring food safety standards are met, and creating a welcoming environment for our guests. The Café Manager will play a key role in supervising the team, maintaining high culinary standards, and driving the overall success of the café.
Responsibilities
- Supervise daily café operations, ensuring smooth service and high\-quality food and beverages.
- Lead and manage a team of baristas, cooks, and support staff, fostering a positive work environment.
- Implement and maintain food safety protocols to ensure compliance with health regulations.
- Oversee inventory management, including ordering supplies and managing stock levels.
- Develop and train staff in customer service excellence and café procedures.
- Create and update menus in collaboration with the culinary team to reflect seasonal offerings.
- Handle customer inquiries and complaints professionally to ensure satisfaction.
- Monitor financial performance, including sales targets and cost control measures.
- Assist in bartending duties as needed during peak hours or special events.
- Proven experience in a managerial role within a café, restaurant, or hotel setting.
- Strong knowledge of food safety practices and regulations.
- Excellent leadership skills with the ability to motivate and manage a diverse team.
- Experience in culinary arts or bartending is advantageous.
- Exceptional communication skills with a focus on customer service.
- Ability to work in a fast\-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including weekends and holidays as required.
Job Type: Full\-time
Pay: £26,000\.00\-£36,144\.91 per year
Benefits:
- Company pension
- Discounted or free food
- Supervising experience: 4 years (preferred)
- Restaurant management: 4 years (preferred)
- Bar management: 4 years (preferred)
- Hospitality: 4 years (preferred)
- Customer service: 4 years (preferred)
- Management: 4 years (preferred)
- Driving Licence (preferred)
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