Buying, Quality & Operations Assistant

Company Overview

Tile Mountain Group is the fastest growing online tile retailer in the UK, based in Stoke\-on\-Trent. Since its inception in 2013, the company has experienced rapid growth and now boasts over 200,000 square feet of purpose\-built distribution capacity in Tunstall.

Job Overview

A varied support role sitting across buying, quality control, and operations at Tile

Mountain. The role provides day\-to\-day assistance to the Buying, Quality, and

Operations teams — helping keep pricing and sales data accurate, supporting

product quality checks, and helping coordinate delivery scheduling and logistics

reporting.

Key Responsibilities

1\. Buying Support

• Conduct market research to support range and pricing decisions.


• Carry out competitor pricing checks and flag discrepancies or opportunities.


• Produce and maintain sales performance reports.


• Support the Buying team with general data analysis and administration.

2\. Quality Control Support

• Assist the Quality Control Manager with day\-to\-day quality checks and duties.


• Help log, track, and report on quality issues or product non\-conformances.


• Support any documentation or supplier communication related to quality control.

3\. Operations Support

• Assist the Operations Assistant with delivery scheduling across warehouses.


• Support logistics operations, including coordination of inbound/outbound deliveries.


• Help produce operational analysis and reporting.

4\. Success Measures

• Pricing and sales reports are accurate, timely, and used confidently by the Buying Team.


• Quality issues are logged and tracked with minimal gaps.


• Delivery schedules run smoothly with clear, reliable reporting support.

Requirements

Skills

• Strong Excel skills; comfortable working with data and reports.


• Good attention to detail, particularly around pricing and quality checks.


• Organised, able to manage several ongoing workstreams at once.


• Clear communicator — will liaise across buying, quality, and operations teams.

Experience: Previous experience in a retail, buying, or logistics support role is beneficial but not essential.

Pay: £26,436\.80 per year

Benefits:

• Employee discount


• Free parking


• On\-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person

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