Business Support Officer

Business Support Officer

• Annual Salary: £13.26 per hour


• Location: Sheffield S1


• Job Type: Full-time, Hybrid (initial training period office-based)

We are seeking a Business Support Officer to join our Belonging service, focusing on managing Special Educational Needs (SEND) applications. This role is crucial for ensuring the smooth operations of our business processes. The position offers a hybrid working pattern after an initial training period, with up to 3 days in the office each week.

Day-to-day of the role:

• Organise and manage a shared inbox to ensure efficient communication flows.


• Provide high-level administrative support to the service, our clients, and key stakeholders.


• Support a busy telephone line, handling inquiries and providing timely responses.


• Maintain confidentiality and handle sensitive information with discretion.


• Adapt to changing priorities and deadlines, ensuring continuous support and service delivery.

Required Skills & Qualifications:

• Minimum education of 5 x GCSEs including English and Maths, or equivalent.


• Proven experience in a similar administrative role.


• Exceptional organisational and time management skills.


• Strong proficiency in Microsoft Office Suite and other relevant software.


• Excellent communication and interpersonal skills, confident in both verbal and written communication.


• Ability to work independently and as part of a team.


• Strong problem-solving and decision-making abilities.

Benefits:

• Hybrid working pattern allowing flexibility.


• Comprehensive training and professional development.


• Access to a dedicated consultant for ongoing support.


• Secure and easy-to-use online timesheet system.


• Self-service portal for managing holiday requests, payslips, and other employment documents.


• Inclusion in pension schemes, paid holiday schemes, and maternity benefits.

To apply for the Business Support Officer position, please submit your CV by clicking Apply Now.

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